Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callie Long

Delaware

Summary

Results-driven server adept at managing multiple tasks while delivering exceptional customer service. Recognized for effective communication and conflict resolution skills, improving customer satisfaction and team dynamics.

Overview

7
7
years of professional experience

Work History

Restaurant Server

Rusty Bucket Restaurant and Tavern
Westerville
06.2021 - Current
  • Provided exceptional customer service to enhance dining experiences.
  • Managed table assignments and ensured timely service for guests.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Handled cash transactions and processed payments efficiently at the register.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.

Sales Associate

Marshalls TJX Companies
Lewis Center
05.2018 - 08.2021
  • Maintained organized inventory and ensured product displays were visually appealing.
  • Processed transactions accurately and efficiently at the point of sale.
  • Collaborated with team members to achieve daily sales goals and enhance customer service.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Human Resource Management - HR Management

Marion Technical College
Marion, OH
01-2026

High School Diploma -

Worthington Christian High School
Worthington, OH
05-2020

Some College (No Degree) - Nursing

Columbus State Community College
Columbus, OH

Skills

  • Customer service
  • Employee training
  • Project management
  • Team collaboration
  • Conflict resolution
  • Data entry
  • Multitasking
  • Detail-oriented
  • Exceptional communication

Timeline

Restaurant Server

Rusty Bucket Restaurant and Tavern
06.2021 - Current

Sales Associate

Marshalls TJX Companies
05.2018 - 08.2021

Human Resource Management - HR Management

Marion Technical College

High School Diploma -

Worthington Christian High School

Some College (No Degree) - Nursing

Columbus State Community College

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