Assistant Manager with retail store operations experience supporting daily sales floor execution, inventory control, and cash handling. Leads opening, closing, scheduling, and team coaching to keep service standards and financial records accurate. Resolves customer issues quickly while keeping visual merchandising and safety routines on track.
Work History
Amazon Driver
5 Months
Long Range Delivery Group | 03.2026 - Current
Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
Navigated routes using GPS technology, optimizing delivery times and reducing fuel consumption.
Adhered to safety protocols, minimizing risks during deliveries and enhancing overall team safety.
Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Assistant Manager
1 Year 5 Months
Dollar General | 10.2024 - 03.2026
Supported daily store operations and optimized inventory management.
Supervised daily operations including scheduling shifts, assigning duties.
Resolved customer inquiries and provided effective solutions promptly.
Operated cash register and ensured accuracy of financial records.
Handled cash register operations and maintained accurate financial records.
Assisted in daily store operations and managed inventory levels.
Supervised daily operations, scheduled shifts, and assigned duties effectively.
Dog Groomer
1 Year 11 Months
PetSmart | 02.2010 - 01.2012
Groomed dogs using safe techniques and appropriate tools.
Provided breed-specific grooming advice to help pet owners maintain their dogs' coats and health.
Ensured safety of animals at all times by following established safety protocols.
Processed cash transactions accurately to ensure a smooth payment experience for customers.
Handled cash transactions accurately when accepting payment from customers.
Built long-term relationships with clients, fostering trust and loyalty through consistent, personalized care.
Assistant Manager
11 Months
Payless Shoes | 03.2009 - 02.2010
Conducted one-on-one meetings with employees to review performance, set priorities, and provide actionable feedback.
Developed and delivered training sessions to enhance employee effectiveness and target specific areas for improvement.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Assigned work and monitored performance of project personnel.
Reviewed completed work to verify consistency, quality, and conformance.
Mentored newly hired employees, offering guidance on company programs and fostering a supportive learning environment.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Front End Supervisor
2 Years 2 Months
Ross Dress for Less | 01.2007 - 03.2009
Supervised daily front-end operations and ensured efficient customer service delivery.
Trained and mentored team members on best practices and store policies, enhancing team knowledge and compliance.
Resolved customer inquiries and complaints with professionalism and care.
Resolved customer inquiries and complaints with professionalism, improving customer satisfaction and loyalty.
Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
Collaborated with management to develop promotional strategies for sales events, driving increased customer engagement and sales.
Coordinated product displays to enhance customer engagement and sales appeal.
Implemented visual merchandising standards to maintain a clean store environment.
Party Hostess
9 Months
Celebration Station | 04.2006 - 01.2007
Coordinated party logistics and activities to enhance guest experience.
Managed guest interactions to foster a welcoming atmosphere.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Oversaw cleanliness and organization of event spaces to ensure readiness for guests.
Trained new staff on hosting protocols and customer service standards.
Began and ended events punctually by monitoring time and pacing schedule of activities.
Oversaw cleanliness and organization of event spaces before and after parties.
Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
Answered telephone to provide dining information and take reservations.
Education
High School Diploma
Bethany High School | Bethany, OK | 05-2009
Some College (No Degree) - Occupational Therapy
Oklahoma City Community College | Oklahoma City, OK
Skills
Customer service
Team supervision
Problem solving
Employee training
Visual merchandising
Cash handling
Time management
Store operations management
Inventory control
Shift scheduling
Affiliations
Small Scale Farming
Education and Training
other,other
Timeline
Amazon Driver
Long Range Delivery Group
03.2026 - CurrentRead More
Assistant Manager
Dollar General
10.2024 - 03.2026Read More
Dog Groomer
PetSmart
02.2010 - 01.2012Read More
Assistant Manager
Payless Shoes
03.2009 - 02.2010Read More
Front End Supervisor
Ross Dress for Less
01.2007 - 03.2009Read More
Party Hostess
Celebration Station
04.2006 - 01.2007Read More
Oklahoma City Community College
Some College (No Degree) from Occupational Therapy