Callie Young
Richmond
Summary
Experienced professional in the hospitality and retail sectors, known for delivering outstanding customer experiences and effective team collaboration. Skilled in cash handling and conflict resolution, aiming to leverage expertise to drive operational efficiency and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Parlour
Richmond, KY
04.2026 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu knowledge and service protocols, enhancing team performance.
- Managed table assignments and coordinated service flow during peak hours for efficiency.
Sales Associate
Snooty Fox Consignment Clthng
Erlanger, KY
10.2021 - 07.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Processed transactions accurately using POS system, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales targets and maximize store performance.
Manager on Duty
Ludlow Bromley Swim Club
Ludlow KY
06.2021 - 07.2025
- Supervised daily operations, ensuring compliance with safety and health regulations.
- Led staff training initiatives to enhance service delivery and operational efficiency.
- Coordinated scheduling and staffing to optimize resource allocation during peak hours.
- Managed conflict resolution among staff and patrons, fostering a positive environment.
Education
High School Diploma -
Eastern Kentucky University
Richmond, KY12.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
Timeline
Server
Parlour
04.2026 - Current
Sales Associate
Snooty Fox Consignment Clthng
10.2021 - 07.2025
Manager on Duty
Ludlow Bromley Swim Club
06.2021 - 07.2025
High School Diploma -
Eastern Kentucky University