Callum Brown
Clackamas,OR
Summary
Shift supervisor with a strong focus on customer satisfaction and safety compliance. Ability to manage inventory, train staff, and coordinate operations to ensure quality service. Committed to fostering a collaborative team environment while effectively resolving customer concerns.
Overview
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Shift Supervisor
MOD Pizza
Oak Grove, OR
01.2024 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new team members on menu items and customer service techniques.
- Managed inventory levels and ordered supplies to meet demand.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Maintained accurate records of daily transactions and deposits.
Server
Somerset Gracious Retirement Living
Gladstone, OR
02.2022 - 02.2023
- Delivered exceptional dining service to residents and guests in a retirement community.
- Assisted residents with menu choices, accommodating dietary restrictions and preferences.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
- Managed table settings efficiently, preparing for meals and clearing after service.
- Maintained cleanliness and organization of dining areas during service shifts.
- Facilitated smooth operation by completing opening and closing procedures for dining services. such as setting up the dining area, restocking supplies.
Education
Phlebotomy Training Certificate -
Intelvio Phlebotomy Training Specialist
Clackamas, OR 05.2026 - 06.2026
High School Diploma -
Gladstone High School
Gladstone, OR 09.2020 - 06.2024
Some College (No Degree) -
Clackamas Community College
Oregon City, OR 09.2024 - 06.2025
Skills
- Point of sale management
- Inventory management
- Employee training
- Safety compliance
- Customer service
- Customer interaction techniques
- Time management
- Team collaboration
- Staff management
- Attention to detail
- Meticulous organization
- Telephone skills
- Positive and professional
Certification
- Phlebotomy Training - Certificate, 06/30/26
- High School Diploma, 06/30/24
Timeline
Phlebotomy Training Certificate -
Intelvio Phlebotomy Training Specialist
05.2026 - 06.2026
Some College (No Degree) -
Clackamas Community College
09.2024 - 06.2025
Shift Supervisor
MOD Pizza
01.2024 - Current
Server
Somerset Gracious Retirement Living
02.2022 - 02.2023
High School Diploma -
Gladstone High School
09.2020 - 06.2024