Callyn Melnychuk
Summary
Enthusiastic and reliable server who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
B52's Burgers And Brews
07.2023 - 12.2023
- Provided outstanding customer service at a busy, fully licensed establishment to an average of -guest per shift
- Demonstrated strong multitasking skills by managing multiple tables simultaneously and efficiently serving large parties of 12-15 guests, without compromising service quality.
- Collaborated with team members during busy shifts to ensure efficient workflow and provide excellent guest experiences, consistently using the 'full hands in, full hands out' approach.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess, Busser and Expo
Gary's Supper Club
05.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Server
U.S Egg and Breakfast
10.2022 - 02.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Ensured optimal guest experience through extensive menu knowledge and guiding the guests dining experience with selective suggestions.
- Consistently held a 18% + tip percentage
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelors - Global Health And Communications
Arizona State University
Tempe, AZ05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Effective Communication
- Team Player
- Guest Engagement
- Professional Appearance
- POS systems/cash register
- Cleanliness standards
Certification
Title 4 Basic Liquor Law Training Certificate - valid through October 2025
Arizona Food Handlers Card - valid through October 20205
Timeline
Server
B52's Burgers And Brews
07.2023 - 12.2023
Server
U.S Egg and Breakfast
10.2022 - 02.2023
Hostess, Busser and Expo
Gary's Supper Club
05.2022 - 06.2023
Bachelors - Global Health And Communications
Arizona State University
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