Game development
Calvin-Caleb Amiolemen
Computer-Science Student
Hanover,MD
Summary
Student Technical Support Specialist with over few month of successful experience in trouble shooting and customer service. Recognized consistently for performance excellence and contributions to success in Bowie State University DIT department. Strengths in C++ and Basic Math by training in Computer Science .
Overview
4
4
years of post-secondary education
Work History
Student Technical Support Specialist
Bowie State University
Bowie, MD
10.2021 - Current
- Oversees and maintain their computer hardware and software systems.
- Aid in resolving technical issues concerning customer's accounts or company software infrastructure. Managed over 20 customer call per day
- Support computer software integration by diagnosing and troubleshooting common problems.
- Create ticket for customer's using Zendesk Software. Created over 100 tickets for customers
- Carried out day-day-day duties accurately and efficiently
- Proved successful working within tight deadlines and fast-paced atmosphere
- Maintained excellent attendance record, consistently arriving to work on time
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Conducted research, gathered information from multiple sources and presented results
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Bachelor of Science - Computational Science
Bowie State University
Bowie, MD 08.2021 - 05.2025
Skills
Conflict resolution techniques
Basic math
Customer Service
Computer skills
C
Teamwork
Virtual Reality with Vizard
Hardware Installation
Hardware Architecture
Software Installation
Accomplishments
- Achieved making a calculator and a mini game with C++ by completing the GEP Summer class 2021 with accuracy and efficiency.
Interests
Artificial Intelligence
Virtual Reality
Computer Programming
Playing game, drawing, playing basketball, watching anime and reading manga
As a kid, I loved video games and this passion drove me into the E-sport scene in my country from the Brawlstars E-sport community to the Call Of Duty Mobile E-Sport Community. I'm a huge fan of Japan Culture, Anime is one of the things that keeps me going, the details in the art, the plot is just so fun. Watching a lot of anime made me want to become an animator so I started drawing cause of my love of anime.
Timeline
Student Technical Support Specialist
Bowie State University
10.2021 - Current
Bachelor of Science - Computational Science
Bowie State University
08.2021 - 05.2025