Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calvin Guela

Gilbert,AZ

Summary

I am a reliable associate with outstanding customer service skills and experience in high-performance environments. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. I have extensive experience in inventory management and shipment processing, and I am willing to take on added responsibilities to meet team goals while upholding a positive attitude.

Overview

6
6
years of professional experience

Work History

Sales Associate

Vans
Chandler Fashion, AZ
10.2022 - Current
  • Worked as a temporary Sales Lead from October 2025 - February 2026
  • Performed store opening and shift-change actions and kept accurate shift-change logs.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges, and refunds following store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Assisted in inventory management tasks, such as stock replenishment and tagging, to ensure product availability

Store Associate

Walmart
Chandler, AZ
03.2020 - 09.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Science - Environmental Science

Chandler-Gilbert Community College
Chandler, AZ
12-2025

High School Diploma -

Perry High School
Gilbert, AZ
05-2021

Associate of Science - Environmental Science

Arizona State University
Tempe, AZ
12-2027

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving Skills
  • Inventory and Stocking
  • Shipment Processing
  • Order Processing
  • POS System Operation
  • Store Opening and Closing

Timeline

Sales Associate

Vans
10.2022 - Current

Store Associate

Walmart
03.2020 - 09.2022

Associate of Science - Environmental Science

Chandler-Gilbert Community College

High School Diploma -

Perry High School

Associate of Science - Environmental Science

Arizona State University