Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camari Crayton

Lithonia

Summary

Results-driven professional with a strong background in customer service and de-escalation techniques. Proven ability to resolve conflicts and improve service quality through critical thinking and effective communication. Seeking to leverage expertise to enhance customer experiences.

Overview

5
5
years of professional experience

Work History

Sales Associate

Beauty Mecca
Lithonia, GA
06.2021 - 03.2022
  • Provided exceptional customer service, assisting clients in selecting beauty products and enhancing their shopping experience.
  • Maintained product displays, ensuring alignment with brand standards and promotional strategies.
  • Managed inventory, tracking stock levels and coordinating replenishment of popular items.
  • Developed strong relationships with customers to foster loyalty and repeat business.

Customer Service Representative

Concentrix
Remote
02.2022 - 03.2024
  • Provided exceptional customer support via multiple communication channels, ensuring prompt resolution of problems and inquires.
  • Utilized CRM software to track customer interactions and maintain accurate records of service requests and.
  • Assisted in identifying recurring issues, contributing to the development of solutions that improved service quality.
  • Collaborated with team members to streamline processes, enhancing overall efficiency in resolving client issues.
  • Trained new representatives on best practices for customer engagement and use of support tools.

Customer Service Representative

Vimeo
Remote
10.2025 - 02.2026
  • Adapted quickly to changes in government procedures, maintaining high levels of service consistency during transitions.
  • Conducted follow-up communications to ensure resolution satisfaction and gather feedback for continuous improvement.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in satisfactory resolutions in compliance with state laws.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Computer Science

Atlanta Technical College
Atlanta, GA

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Customer relationship management (CRM)
  • De-escalation techniques
  • Technical support
  • Live chat support

Timeline

Customer Service Representative

Vimeo
10.2025 - 02.2026

Customer Service Representative

Concentrix
02.2022 - 03.2024

Sales Associate

Beauty Mecca
06.2021 - 03.2022

Computer Science

Atlanta Technical College