Cambreya Young
Nashville,TN
Summary
Dynamic and detail-oriented hairstylist with a proven track record at Total Look Beauty Supply, excelling in client consultations and relationship building. Recognized for exceptional customer service and advanced hair styling techniques, fostering loyalty and satisfaction among clients. Highly motivated self-starter committed to maintaining a safe and welcoming environment.
Overview
8
8
years of professional experience
Work History
Hairstylist
Self Employed Web
Mississippi
08.2017 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Cashier/Retail
Total Look Beauty Supply
Starkville, MS
12.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Service Representative
BroadPath Healthcare
WFH
05.2022 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Secretary
Franklin County High School
Meadville, MS
08.2018 - 05.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Diploma
Franklin County High School
Meadville, MS05.2019
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- Natural hair care
- Social media promotion
- Sanitation practices
- Cosmetology
Timeline
Cashier/Retail
Total Look Beauty Supply
12.2022 - 03.2023
Customer Service Representative
BroadPath Healthcare
05.2022 - 09.2022
Secretary
Franklin County High School
08.2018 - 05.2021
Hairstylist
Self Employed Web
08.2017 - Current
Diploma
Franklin County High School