Summary
Overview
Work History
Education
Skills
Timeline
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Cambria Ramsey

Mobile,AL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Detail-oriented with strong willingness to learn anything thrown in my direction. Responsible, punctual and productive professional when working with little to no supervision.

Overview

2
2
years of professional experience

Work History

Precertification Specialist

Clark Neurosurgery & Spine
04.2023 - Current
  • Streamlined precertification processes by implementing efficient tracking systems and prioritizing urgent cases.
  • Nurtured strong professional relationships with insurance representatives, fostering a collaborative atmosphere during negotiations on behalf of patients.
  • Continuously expanded personal knowledge of industry regulations and updates through ongoing professional development, ensuring accurate and up-to-date expertise in the precertification process.
  • Reduced patient wait times for approval by diligently reviewing medical records and obtaining necessary documentation.
  • Ensured smooth communication between healthcare providers, patients, and insurance companies, resulting in timely approvals and positive experiences.

Patient Services Coordinator

Alabama Orthopaedic Clinic
10.2022 - 04.2023
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Verified patient's insurance eligibility and benefits coverage.
  • Contributed to a positive clinic environment by consistently displaying compassion, empathy, and professionalism when interacting with patients.
  • Trained new staff on hospital processes and procedures.

Certified Nursing Assistant

Mobile Infirmary
02.2022 - 10.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Built rapport with patients and families, providing emotional support during difficult times.

Education

Associate of Science - Health Sciences

Mississippi Gulf Coast Community College
Gulfport
05.2022

High School Diploma -

Theodore High School
Theodore, AL
05.2019

Skills

  • Strong Communication Skills
  • HIPAA compliance awareness
  • Patient Confidentiality Adherence
  • Healthcare Regulations Understanding
  • Organizational Competence
  • Verbal Communication
  • Documentation And Reporting
  • Problem-Solving
  • Collaboration and Teamwork
  • Medical Terminology
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Basic Life Support for Health Care Providers (BLS)

Timeline

Precertification Specialist

Clark Neurosurgery & Spine
04.2023 - Current

Patient Services Coordinator

Alabama Orthopaedic Clinic
10.2022 - 04.2023

Certified Nursing Assistant

Mobile Infirmary
02.2022 - 10.2022

Associate of Science - Health Sciences

Mississippi Gulf Coast Community College

High School Diploma -

Theodore High School

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Cambria Ramsey