Camden Nixon

• Coordinated patient appointments and optimized scheduling for efficient clinic operations.
• Communicated with patients to gather medical histories and prepare for visits.
• Maintained accurate electronic health records to ensure compliance and facilitate care.
• Provided emotional support and counseling, fostering a compassionate environment.
• Trained new staff on patient care practices and clinic procedures effectively.
• Collaborated with insurance companies to verify coverage and process claims.
• Completed patient registration accurately via phone and in-person, consolidating missing information.
• Organized, filed, and forwarded paperwork timely to meet patient and provider needs.

• Executed patient access and registration duties in Epic, ensuring smooth intake for over 300 patients daily.
• Obtained prior authorization for services, facilitating timely access to care by processing items in designated work queues.
• Coordinated connections between patients and providers through secure messaging and in-person interactions.
• Entered service capture data, maintaining accurate record-keeping during registration to support operational integrity.

• Enhanced customer satisfaction through quality food and drink preparation and presentation alongside exceptional service

• Coordinated prep and line cooking with kitchen staff

• Upheld cleanliness and health standards by performing thorough weekly inspections

• Assisted with ordering and accounting for inventory regularly

• Cultivated strong vendor relationships and achieved key negotiation objectives to enhance profitability.
• Contributed to pilot programs for early beta versions of online delivery services, significantly boosting business revenue.
• Streamlined hiring, training, and retention processes to enhance workforce stability.
• Managed inventory and organized biweekly orders to reduce food costs and waste.
• Ensured staff safety through regular maintenance and replacement of equipment.

• Assisted 300 to 400 customers daily with food orders and inquiries, ensuring optimal service quality.
• Demonstrated thorough menu knowledge to ensure customer safety regarding allergies.
• Collaborated with kitchen staff to enhance order accuracy and improve service efficiency.
• Maintained organized cashier station while regularly stocking beverages to streamline operations.
• Cultivated relationships with regular customers, fostering loyalty and enhancing dining experience.