Cameo Aughe
Arco,ID
Summary
Dynamic professional with a strong background in customer service and operational management, notably at Nathan's Service Center. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and team collaboration, consistently driving process improvements and fostering a positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
NC Quick Stop
01.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries, enhancing shopping experience.
- Ensured store cleanliness and organization to promote a welcoming environment.
- Handled returns and exchanges following company policies effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Owner
Wildflower Trucking and Farms
Arco, ID
11.2024 - Current
- Developed and implemented strategic marketing plans to enhance brand visibility.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Oversaw financial management, including budgeting and expense tracking for profitability.
- Cultivated relationships with suppliers to negotiate favorable terms and pricing.
Manager
Nathan's Service Center
Arco, ID
04.2019 - 06.2025
- Oversaw daily operations to ensure efficiency and adherence to company standards.
- Developed and implemented process improvements to enhance team productivity.
- Managed scheduling and resource allocation for optimal workflow execution.
- Trained and mentored staff on operational best practices and safety protocols.
- Conducted regular assessments of operational processes, driving continuous improvement initiatives.
- Facilitated team meetings to align objectives and discuss performance outcomes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Dayton High School
Dayton, NV06.1998
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Reliability and punctuality
Cash handling and management
Certification
Food management certification
Timeline
Cashier
NC Quick Stop
01.2025 - Current
Owner
Wildflower Trucking and Farms
11.2024 - Current
Manager
Nathan's Service Center
04.2019 - 06.2025
High School Diploma -
Dayton High School