Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Cameron Butcher

Highland Heights,KY

Summary

Resourceful Customer Service Representative with a track record of high productivity and efficient task completion. Skilled in communication, problem-solving, and time management to ensure smooth operations in customer service environments. Exceptional at listening, empathy, and patience, fostering positive relationships while effectively addressing customer needs.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

World of Golf
Florence, KY
09.2024 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Lifeguard

Carroll County Public Pool
Carrollton, KY
05.2022 - 09.2023
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Assisted with swim lessons for guests and members of the facility.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Responded quickly to medical emergencies in the pool area.

Education

Some College (No Degree) - Construction Management

Northern Kentucky University
Newport, KY

Skills

  • Problem-solving skills
  • Verbal and written communication
  • Customer assistance and interaction
  • Scheduling appointments
  • Hazard removal
  • Strong communicator
  • Crowd Control
  • Risk Management
  • Trained in CPR
  • Teamwork skills
  • Adaptability
  • Team building
  • Physical Fitness
  • Communication Skills
  • Time management abilities

Affiliations

  • Varsity basketball
  • Golfing
  • Listening to music
  • Weight lifting

Accomplishments

  • Varsity basketball team captain
  • New member of Alpha Tau Omega at Northern Kentucky University
  • Received National Honor Society invitation
  • Member of Young Leaders Council

References

References available upon request.

Timeline

Front Desk Receptionist

World of Golf
09.2024 - Current

Lifeguard

Carroll County Public Pool
05.2022 - 09.2023

Some College (No Degree) - Construction Management

Northern Kentucky University

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Cameron Butcher