
Automotive sales professional with a strong background in social media marketing, lead generation, and customer follow up. Known for persistence, clear communication, and closing difficult deals while maintaining a positive customer experience.
Marketed myself as an automotive sales professional through TikTok, Instagram, and Facebook, building a personal brand that generated customer inquiries and vehicle sales.
• Leveraged social media platforms to attract potential buyers, create new sales opportunities, and generate business beyond traditional dealership-provided leads.
• Managed Internet leads through phone calls, text messages, email, and other digital channels—worked to convert inquiries into appointments and completed sales.
• Converted online engagement into vehicle sales by building rapport, responding to inquiries, and guiding customers through the purchasing process.
• Built long-lasting customer relationships through personalized communication, trust, and continued engagement beyond the initial sale, creating opportunities for referrals and repeat business.
• Followed up consistently with active, inactive, and previously unsold customers to revive opportunities and generate additional business.
• Took ownership of my personal growth and sales performance by consistently finding new ways to promote myself, reach potential customers, and expanded my customer base.
• Demonstrated leadership through initiative, accountability, persistence, and a willingness to go beyond the standard expectations of an automotive sales representative.
• Developed strong negotiation and objection-handling skills while working with customers to find solutions that aligned with their needs and budgets.
• Worked with customers across a variety of credit profiles, helping them understand financing options, APR, lease structures, down payments, and monthly payment opportunities.
• Applied an entrepreneurial mindset to automotive sales by treating personal marketing, customer relationship management, and lead generation as ongoing responsibilities rather than relying solely on dealership traffic.
• Guided customers through the purchasing process from initial contact, vehicle presentation, negotiation, to closing, ensuring a smooth transaction.
• Developed customer relationships through active listening, clear communication, and solutions-focused support, enhancing customer satisfaction.
• Negotiated with hesitant buyers, price-sensitive customers, and clients with high expectations to facilitate sales.
• Resolved objections tied to pricing, monthly payments, financing, and vehicle selection to move deals toward completion.
• Remained persistent and professional during difficult sales conversations while preserving a positive customer experience.
• Built a strong foundation in automotive sales, objection handling, relationship building, and closing techniques.
Vehicle Upgrade Program / Sales Representative.
Los Angeles, CA | September 2024 – April 2025.
• Reached out to existing customers about upgrade opportunities, trade options, financing choices, and possible purchases.
• Conducted outbound customer outreach, averaging over 70 calls daily to identify upgrade opportunities.
• Matched customer needs with suitable vehicle upgrade options, enhancing customer satisfaction and loyalty.
• Built skill in evaluating payment situations and matching prospects to APR, lease terms, residual values, down payments, and trade equity.
• Strengthened phone communication skills and established rapport with customers quickly.
• Managed high-volume follow-up opportunities while keeping communication consistent.