Cameron Gilligan
Bordentown,New Jersey
Summary
Junior Business Management student eager to leverage academic knowledge in organizational behavior, human resources, and business ethics through an internship. Experience in fast-paced restaurant settings highlights strong communication, teamwork, and customer insight skills. Recognized for reliability and adaptability, with a focus on ethical leadership and effective organizational practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Killarney's Publick House
Hamilton, New Jersey
01.2025 - Current
- Provides friendly and efficient service to enhance the customer dining experience.
- Maintains cleanliness and organization of the dining area and service stations.
- Handles cash transactions and processes customer payments accurately.
- Addresses guest inquiries and resolves issues to maintain satisfaction levels.
- Trains new staff on service protocols, and best practices for efficiency.
- Provides exceptional service to a high volume of daily customers.
- Assists in inventory management by tracking stock levels.
Hostess
Woody's Roadside Tavern
Farmingdale, New Jersey
12.2022 - 12.2024
- Greeted and seated guests promptly upon arrival.
- Managed reservations and waitlists efficiently using restaurant software.
- Collaborated with servers to ensure smooth dining experiences for guests.
- Handled guest feedback and concerns with courtesy and attentiveness.
- Supported team members during peak hours to enhance service flow.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Server
Woody's Roadside Tavern
Farmingdale, New Jersey
06.2024 - 12.2024
- Cultivated positive customer relationships, driving repeat business and enhancing guest satisfaction.
- Promoted menu items and specials to boost upselling and increase average check size.
- Efficiently managed multiple priorities in a fast-paced, high-pressure environment.
- Quickly trained to fill the position, demonstrating adaptability, fast learning, and the ability to perform effectively with minimal supervision.
Education
Business Administration And Management
The College of New Jersey
Trenton, NJ05-2027
Skills
- Conflict resolution
- Team collaboration
- Customer relationship management
- Sales promotion
- Time management
- Microsoft Office proficiency
Certification
Excel Essential Training Certification
Timeline
Server
Killarney's Publick House
01.2025 - Current
Server
Woody's Roadside Tavern
06.2024 - 12.2024
Hostess
Woody's Roadside Tavern
12.2022 - 12.2024
Business Administration And Management
The College of New Jersey