Cameron Mayes
Houston,TX
Summary
Dynamic leader with proven success in enhancing team productivity and customer satisfaction at The Home Depot and SP Plus Parking. Excelled in workflow management and staff supervision, significantly reducing employee turnover. Skilled in customer service and cash handling, adept at fostering relationships and achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Front End Supervisor
The Home Depot
03.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
Assistant Facility Overnight Manager
SP Plus Parking
06.2019 - 12.2023
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Education
High School Diploma -
Summer Creek High School
Humble, TXSkills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Opening and closing procedures
- Staff supervision
- Relationship building and management
- Operations
Accomplishments
Supervisor of the Month 2x
Implemented a new system in our Valet Department that is still used to this day.
Timeline
Front End Supervisor
The Home Depot
03.2024 - Current
Assistant Facility Overnight Manager
SP Plus Parking
06.2019 - 12.2023
High School Diploma -
Summer Creek High School
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