Cameron Mendoza
Lubbock
Summary
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Elite Officer SP
Allied Universal Security
03.2024 - Current
- Led operational workflows, ensuring compliance with safety regulations and organizational standards.
- Developed training programs for new officers, enhancing onboarding efficiency and knowledge retention.
- Implemented process improvements, resulting in streamlined operations and reduced response times.
- Coordinated communication between departments, facilitating information sharing and collaboration on strategic initiatives.
- Analyzed operational data to identify trends, supporting informed decision-making within the organization.
- Generated reports detailing findings and recommendations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Vault Lead Processor
Brinks
06.2021 - 03.2024
- Oversaw daily processing operations, ensuring compliance with industry standards and regulations.
- Developed and implemented workflow improvements, enhancing operational efficiency across teams.
- Trained and mentored junior processors, fostering skill development and team cohesion.
- Analyzed processing data to identify trends, driving continuous improvement initiatives.
- Collaborated with cross-functional teams to streamline communication and reduce processing time.
- Managed resource allocation effectively, optimizing productivity within the processing unit.
- Led strategic planning sessions to align processing goals with organizational objectives.
- Acted as a reliable resource for colleagues, offering guidance on best practices and troubleshooting issues to maintain efficient workflows.
- Facilitated smooth transitions during periods of change or growth by adapting quickly to new processes and responsibilities.
- Monitored security systems and performed regular inspections to ensure safety of premises.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
Driver, Warehouse Orders
Ferguson Enterprises LLC
06.2018 - 06.2021
- Operated delivery vehicles to transport warehouse orders efficiently.
- Collaborated with team members to optimize order fulfillment processes.
- Ensured compliance with safety regulations during loading and unloading activities.
- Streamlined delivery routes, reducing travel time and improving service reliability.
- Conducted regular vehicle inspections to maintain operational standards and safety compliance.
- Provided exceptional customer service by addressing inquiries regarding deliveries promptly.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Account/Credit Manager
Buddys Home Furnishings
12.2017 - 06.2018
- Interact with customers, daily take payments and set up account files as well as credit manage accounts that are past due, phone calls to customers, filing and approving accounts agreements. Stock merchandise, organize showroom floor for sales. Recover merchandise, and post company boards goal and scores.
Store Manager
Russell Cellular
03.2017 - 12.2017
- I handle cash as well as checks and deposits, I have a 4 rep store which I manage and train as well as go over product knowledge and KPI'S AND motivate my team we are a retailer store that I go over and invoice billing info and change plans as, well as upsale certain items to a customer I provide the best customer service to all my walk-ins and any customer looking for any info on our services! Make schedules, time off, Pto, and work with commission as well.
- Implemented training programs for staff, enhancing product knowledge and sales techniques.
- Directed daily operations to ensure optimal store performance and customer satisfaction.
Auto Glass Technician
Safelite AutoGlass
09.2014 - 03.2017
- Responsibilities Replace glass on all vehicles also speak with customers and take billing info and inquiries.
- Installed and repaired auto glass using specialized tools and techniques.
- Diagnosed issues with vehicle glass systems to ensure optimal safety and performance.
- Trained new technicians on installation procedures and safety protocols, fostering skill development.
- Led initiatives to implement new technologies, increasing efficiency in service delivery.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
Cash Management Specialist
Loomis Armored
02.2012 - 08.2014
- Responsibilities Handled cash large amounts counted vault balance and audit vault bagged work orders checks and deposits managed team lead Skills Used Math skills typing skills management skills balance and audit skills bank skills
cable/sales billing
Convergys Corp
08.2008 - 02.2012
- Responsibilities Talked to cust billing, sales, troubleshooting, went over promotions and any inquires, took payments, Skills Used Computer skills typing, customer service skills sales
Education
High School Diploma - General Studies
elkton high school
Elkton, MD06.2008
Skills
- Sales Support (10 years), Customer Service Skills (10 years), Word Processing (10 years), Cash Management (10 years), billing (10 years), Word Processing (10 years), Communications (10 years), Sales (10 years), Windows Xp (10 years), Accounting (8 years), Credit Analysis (1 year)
- Report writing
- Incident documentation
- Surveillance monitoring
- De-escalation techniques
- Emergency response
- Contraband identification
- Conflict de-escalation
- Defensive tactics
- Law enforcement support
- Tactical operations
- First Aid/CPR Certified
Certification
Armed level 3
Level 2
LTC
Guard card
First aid
Baton & taser certification
MOAB SKILLS
Additional Information
I have numerous customer service skills as well as billing and cash handling, team lead, and any computer skills word processor, window xp, management, also I have sales retail experience and knowledge of merchandise. Excellent customer service support and skills in sales. Current security officer skills , handling vast amount of interactions from the community and work employees, to implement the 3 DDD's , DETECT , DETERMINE, DEPLOY.
Timeline
Elite Officer SP
Allied Universal Security
03.2024 - Current
Vault Lead Processor
Brinks
06.2021 - 03.2024
Driver, Warehouse Orders
Ferguson Enterprises LLC
06.2018 - 06.2021
Account/Credit Manager
Buddys Home Furnishings
12.2017 - 06.2018
Store Manager
Russell Cellular
03.2017 - 12.2017
Auto Glass Technician
Safelite AutoGlass
09.2014 - 03.2017
Cash Management Specialist
Loomis Armored
02.2012 - 08.2014
cable/sales billing
Convergys Corp
08.2008 - 02.2012
High School Diploma - General Studies
elkton high school