Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
About me
References
Timeline
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Cameron Ortiz

El Paso,TX

Summary

Seasoned billing manager well-versed in documentation and compliance needs. Eager to enhance corporate operations by applying knowledge of the field, interpersonal skills and problem solving abilities. Proactive and hardworking collaborator focused on quality and efficiency. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

20
20
years of professional experience

Work History

Billing Manager

Pease And Associates
El Paso, TX
12.2023 - Current
  • Manages daily cash postings from lockbox, or other electronic methods of payment processing.
  • Developes and implemented efficient billing procedures to ensure timely and accurate invoice generation.
  • Conducts reviews and evaluations for cost-reduction opportunities.
  • Develops invoicing systems and internal controls to boost billing efficiencies.
  • Processes customer refunds promptly upon request.
  • Reviews customer contracts for accuracy of pricing, terms of payment, and discounts.
  • Works with customers to resolve billing disputes in a timely manner.
  • Researches discrepancies between customer records and internal systems.
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Streamlined billing processes through the introduction of automated systems, reducing manual errors.

General Manager

Stogner Auto Sales
El Paso, TX
03.2010 - 12.2023
  • Conducted test drives with prospective buyers and demonstrated features of each vehicle.
  • Assisted sales staff in closing deals with customers.
  • Processed title transfers after sales were completed.
  • Attended trade shows to promote the dealership's used car inventory.
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Provided support to other departments within the dealership, such as the finance and parts departments.
  • Scheduled maintenance appointments for vehicles prior to sale.
  • Provided support during the delivery process by preparing paperwork and ensuring all necessary documents are signed by the buyer.
  • Prepared merchandise for purchase
  • Verified insurance coverage requirements before releasing purchased vehicles.
  • Negotiated deals between buyers and sellers in order to reach mutually beneficial agreements.
  • Resolved any customer complaints or concerns promptly and professionally.
  • Developed relationships with local businesses to source potential buyers for used cars.
  • Negotiated prices with customers and assisted in settling financing options.
  • Explained warranties, services, and financing options available to customers.
  • Greeted customers and answered questions about used cars.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Managed online listings for used car inventory on multiple platforms.
  • Greeted customers to determine wants or needs.
  • Placed special orders or called other stores to find desired items.
  • Collected payments from customers in cash or through credit cards

Car Rental Agent

Avis Budget Group
El Paso, TX
01.2005 - 05.2008
  • Answered customer questions to maintain high satisfaction levels.
  • Prepared sales contracts, researched customer needs, and promoted various products and services.
  • Collected money, provided change and recorded transactions on receipts.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Greeted customers, answered their questions and provided information about car rental services.
  • Resolved customers' complaints regarding products or services.
  • Collected payment by processing credit card transactions.
  • Assisted customers in selecting appropriate car models based on their needs.
  • Oversaw maintenance, appearance and performance of company vehicles.

Education

Bachelor of Arts - Criminal Justice

The University of Texas At El Paso
El Paso, TX
05-2008

Skills

  • Effective communication
  • Problem solving
  • Attention to detail
  • Customer relationship management
  • Customer dispute resolution
  • Customer relationship development
  • Team leadership
  • Advertising campaign development
  • Sales operations

Accomplishments

  • I designed the school logo in Elementary
  • MACK MASSEY i was the highest grossing sales Sep. p, 1 deal I grossed almost $13k
  • At Stogner Auto Sales, Auto Trader flew me First Class to be part of New Brand Development Board
  • I maintained Top Dealer for Security Service FCU, GECU, Car Gurus and BBB for Many years

Languages

Spanish
Limited
English
Full Professional

About me

Here is a little bit about me. Born and raised El Pasoan, and westsider, Went to Coronado then UTEP. I originally wanted to work for the Government but in 2008 they shut down the Govt So I went into my 2nd love cars. I sold cars for over 20 years. I have done all parts of the business.  This has tough me excellent customer service and how to simply get things done. I dont like hear something cant be done. I would work long hours and 6 days a week to ensure my customers were happy.  Just like I said when Iam handy I usually like to fix everything my self. I have had my hurdles, in 2017 I broke my ankle very bad and has had 3 operations. I was also diagnosed in 2017 with Trigeminal Neuralgia a nerve ending disorder. 

I also enjoy eating out at new places, I enjoy it so much I have created a Facebook page dedicated to new Restaurants called "Chuco Eats" this gives a real review no sugar coating and honest opinions but still trying to be level headed.

References

References available upon request.

Timeline

Billing Manager

Pease And Associates
12.2023 - Current

General Manager

Stogner Auto Sales
03.2010 - 12.2023

Car Rental Agent

Avis Budget Group
01.2005 - 05.2008

Bachelor of Arts - Criminal Justice

The University of Texas At El Paso
Cameron Ortiz