Cameron Peaden
Greer,SC
Summary
Results-driven professional with strong customer service and leadership skills. Experienced in managing client accounts, coaching teams, and resolving customer issues effectively to foster lasting relationships.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility
Greenville , SC
07.2024 - Current
- Resolved customer issues effectively in order to maintain strong customer relationships.
- Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
- Prepared monthly reports on branch activity metrics such as number of accounts opened and closed.
- Networked within communities to identify and capitalize on business opportunities.
- Managed client accounts and maintained updated records in CRM system.
- Maintained accurate records of repairs and maintenance activities in the system.
- Maintained accurate records of work orders, warranties, preventive maintenance programs and other related documentation.
Account Specialist
Enterprise Mobility
Spartanburg, South Carolina
08.2023 - 07.2024
- Managed client accounts and maintained updated records in CRM system.
- Scheduled meetings with clients to discuss account statuses and concerns.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
Management Assistant
Enterprise Mobility
Greer, SC
02.2022 - 08.2023
- Developed and implemented office procedures to enhance workflow efficiency.
- Collaborated with team members to streamline administrative tasks and processes.
- Managed new hire trainings and onboarding to educated employees on company policies and procedures.
- Performed data entry into various databases used by the organization's management team.
Ramp Agent
Cerulean Aviation
Greer, SC
08.2020 - 02.2022
- Loaded and unloaded cargo from aircraft using ground support equipment.
- Maintained accurate records of cargo movements and inventory for reporting purposes.
- Organized warehouse space according to size and type of items stored therein.
- Performed pre-flight inspections on cargo containers and pallets prior to loading them onto planes.
Student Ambassador
Pitt Community College
Winterville, North Carolina
08.2016 - 05.2018
- Developed personalized tours for campus guests and donors by researching interests and relevant history.
- Organized events to showcase university programs and services effectively.
- Assisted in creating promotional materials to enhance recruitment initiatives.
- Compiled and distributed weekly newsletters highlighting campus events to engage student body.
Dining Room Manager
Parkers Barbecue
Greenville, NC
06.2015 - 02.2020
- Managed dining room operations to ensure smooth service and guest satisfaction.
- Trained and supervised staff on service standards and procedures.
- Developed staff schedules to maintain adequate coverage during shifts.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
Education
Bachelor of Science - Communications
East Carolina University
Greenville, NC05-2020
Associate of Arts -
Pitt Community College
Winterville, NC05-2018
Skills
- Adobe Creative Cloud
- Microsoft 365
- Google Workspace
- Dynamics 365 CRM
- Photography
- Videography
Affiliations
- Brazilian Jiu-Jitsu
- Competitive Gaming
- Photography and Videography
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Assistant Branch Manager
Enterprise Mobility
07.2024 - Current
Account Specialist
Enterprise Mobility
08.2023 - 07.2024
Management Assistant
Enterprise Mobility
02.2022 - 08.2023
Ramp Agent
Cerulean Aviation
08.2020 - 02.2022
Student Ambassador
Pitt Community College
08.2016 - 05.2018
Dining Room Manager
Parkers Barbecue
06.2015 - 02.2020
Bachelor of Science - Communications
East Carolina University
Associate of Arts -
Pitt Community College