CAMERON RICKETT
Henderson,NV
Summary
Proven to enhance customer experiences and operational efficiency, notably at 11338 Rainbow Cl, by leveraging expertise in slot machine knowledge and exceptional guest service. Demonstrated reliability and electrical troubleshooting skills contributed to a safer, more engaging casino environment. Achieved significant improvements in player loyalty and safety protocol adherence, showcasing a results-driven approach with a blend of hard and soft skills. Tech-savvy Slot Technician possessing in-depth knowledge of gaming machine circuitry, installation procedures, assembly and maintenance. Skillful in effectively identifying malfunctions, troubleshooting and adjusting electro-mechanical and electronic equipment to optimize efficiency. Collaborative team player comfortable working with minimal supervision and managing multiple tasks simultaneously. Proactive Slot Ambassador always ready to intervene in conflicts and restore order for smooth gaming. Savvy in marketing and promotions, policy-making and recordkeeping. Observant in monitoring players and identifying problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Slot Ambassador
11338 Raibow Cl
122 S Water St, Henderson, NV 89015
03.2024 - 05.2024
- Played a vital role in maintaining security measures within the gaming area, reporting any suspicious activity or potential threats immediately to supervisors or security staff.
- Supported marketing initiatives through active participation in promotional events designed to attract new customers to the casino floor.
- Contributed to a positive atmosphere by engaging with guests, offering helpful tips, and answering questions about games.
- Improved overall gaming experiences with regular cleaning, maintenance checks, and timely service calls for malfunctioning equipment.
- Enhanced customer experiences by providing friendly and knowledgeable assistance on the casino floor.
- Fostered strong relationships with repeat customers by remembering their preferences and delivering personalized service during each visit.
- Maintained order in high-traffic gaming areas by monitoring guest behavior and promptly addressing any concerns or disputes.
- Collaborated with other team members to create seamless guest experiences across all areas of the casino.
- Promoted responsible gambling practices through vigilant observation of guest behaviors and adherence to set guidelines.
- Maintained a professional appearance at all times, adhering to uniform standards and conducting oneself with poise and confidence.
- Increased player loyalty by enrolling new members into the rewards program and explaining its benefits.
Security Officer-Jewel Nightclub
Tgh Empoloyees
3730 S Las Vegas Blvd, Las Vegas, NV 89158
08.2023 - 10.2023
- Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
- Implemented effective time management strategies to prioritize tasks efficiently during peak hours while still meeting customer expectations.
- Proactively monitored patron behavior for signs of intoxication or disorderly conduct, intervening as necessary to maintain a safe environment for all guests.
- Demonstrated versatility by adapting quickly to evolving needs during high-volume periods or special events without compromising quality of service.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Dishwaser
Johnny Macks Bar & Grill
842 S Boulder Hwy, Henderson, NV 89015
02.2023 - 07.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
Warehouse Packer
Polywest
251 Conestoga Way, Henderson, NV 89002
09.2022 - 11.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Groundman
Henrie Tree Service
894 Golden Poppy St, Las Vegas, NV 89110
06.2020 - 01.2021
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained grounds by trimming, weeding, and general clean-up.
- Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.
- Consistently met project deadlines through effective time management skills for both individual assignments and team efforts.
- Improved overall grounds appearance with regular mowing, weeding, pruning, and edging tasks.
- Provided exceptional customer service to visitors on the premises while attending to their inquiries or concerns about the grounds.
- Assisted with weekly project planning and crew scheduling.
- Maintained routine landscaping schedules to boost lawn health.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Upheld company reputation by adhering to all safety guidelines and regulations during daily tasks.
- Fostered a positive work environment by maintaining open communication and promoting teamwork among grounds staff.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Operated landscaping equipment with focus on safety and machine longevity.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Loaded and unloaded landscaping equipment and materials safely.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Identified plant diseases and researched methods for mitigation.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
Education
High School Diploma -
Odyssey Charter High School
Las Vegas, NV06.2015
Skills
- Patience and Empathy
- Reliability and punctuality
- Cash handling expertise
- Data entry proficiency
- Casino regulations understanding
- Gaming floor navigation
- Slot machine knowledge
- Electrical Troubleshooting
- Guest service
- Hand tool expertise
- Machine Maintenance
- Hardware Installation
- Software configuration
- Service Requests
- Customer Service
- Paperwork management
Timeline
Slot Ambassador
11338 Raibow Cl
03.2024 - 05.2024
Security Officer-Jewel Nightclub
Tgh Empoloyees
08.2023 - 10.2023
Dishwaser
Johnny Macks Bar & Grill
02.2023 - 07.2023
Warehouse Packer
Polywest
09.2022 - 11.2022
Groundman
Henrie Tree Service
06.2020 - 01.2021
High School Diploma -
Odyssey Charter High School