Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Sears

Delray Beach,FL

Summary

Goal-oriented manager with well known experience in retail/hospitality industries and proven leadership abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Background in being a motivated server/bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Sales Lead Manager

Express
07.2022 - 12.2023
  • Assisted store manager in daily operations and management of a high volume retail store.
  • Delivered exceptional service to our customers with a hospitality mindset including our core vales.
  • Boosted sales revenue by implementing effective lead strategies and nurturing client relationships.
  • Maintained inventory levels, merchandising displays and overall organization throughout store.
  • Managed high-performing sales team, ensuring consistent achievement of targets and goals.
  • Provided regular coaching and mentoring to team members for skills development and career growth.

Server/Bartender

Longhorn Steakhouse
12.2021 - 05.2022
  • Made warm relationships with regular customers
  • Worked with POS system to place orders, managed customers money and handled discount/COMP/VOID items as necessary
  • Bussed and reset tables/Bar top to keep and maintain a clean work environment
  • Gave proper presentation of food/drink based on customers orders in an appealing way
  • Tour-guided new menu items to accurately describe to guests
  • Followed recipes to create craft cocktails in a visually appealing way.

Server Shift Lead/Main Bartender

BJ's Restaurant & Brewhouse
09.2019 - 10.2021
  • Handle table service/bar and other dining room tasks to adhere shortfalls from unexpected absences or fast paced service volumes/rushes, Pandemic shortfalls, etc
  • Acquired knowledge and memory of numerous beers, wines, craft cocktails/mocktails to provide select pairings for best possible guest experience and increase sales
  • Kept updated memory of current and new menu items and promotions, recommending according to preferences and food allergies
  • Obtained relationships with our regular and new customers
  • Bussed and sanitized tables/bar tops efficiently to ensure work area was clean and prepared for incoming guests
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Server Trainer

The Cheesecake Factory
12.2016 - 08.2019
  • Provided evaluation and feedback to server employees
  • Trained new team members on restaurant procedures, menu items and performance strategies
  • Maintained warm relationships with regular customers
  • Organized and replenished supplies at food stations to optimize team performance, running and closing side work
  • Greeted guests in 2-minute min/2-bite check back and managed accurate requests on customer desires
  • Kept accurate records of guest requests with repeat system, while working with POS system to place orders, manage bills and handle complimentary items
  • Asked guests for feedback, problem solving, and provided any additional items using "prep table" method and check with guests throughout meal.

Education

Prerequisite -

Jefferson Community And Technical College
Louisville, KY

High School Diploma -

Brownsburg High School
Brownsburg, IN
05.2012

Skills

  • Team leadership
  • Retail Store Operations
  • Merchandise/marketing flow, displays
  • Relationship Selling
  • Menu memorization/presentation
  • Upselling Strategies sales promotions
  • Hospitality service expertise
  • Loss Prevention, Inventory control
  • New hire training/Schedule preparation
  • POS System Operation
  • High-Volume Dining
  • Food, beer/wine knowledge
  • Food preparation and safety

Timeline

Sales Lead Manager

Express
07.2022 - 12.2023

Server/Bartender

Longhorn Steakhouse
12.2021 - 05.2022

Server Shift Lead/Main Bartender

BJ's Restaurant & Brewhouse
09.2019 - 10.2021

Server Trainer

The Cheesecake Factory
12.2016 - 08.2019

Prerequisite -

Jefferson Community And Technical College

High School Diploma -

Brownsburg High School

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Cameron Sears