Cameron Taylor
Rochester,NY
Summary
Animal care assistant with history of delivering exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Animal Care Assistant
Stoney Pointe Animal Health Center
09.2023 - Current
- Restrained animals safely during exams and procedures.
- Educated caregivers and pet owners on animal care, medications, disease management.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Animal Care Assistant/Customer Service Representative
Brighton Animal Hospital
04.2023 - 12.2023
- Assisted technicians with daily tasks, contributing to a well-organized and smoothly functioning unit.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Completed animals examinations and recorded pulse, respiration rate, and temperature.
- Educated pet owners on proper care techniques, reducing the likelihood of future health issues for their pets.
Animal Care Assistant/Customer Service Representative
Veterinary Specialists And Emergency Service
07.2021 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Scheduled appointments and surgeries.
- Thoroughly explain invoices and estimates, answering any questions an owner may have.
Education
High School Diploma -
Rush Henrietta Senior High School
06.2021
Skills
- American Sign Language - Fluent
- Compassionate Care
- Cleaning Protocols
- Client Communication
- Teamwork and Collaboration
- Dependable and Responsible
- Information Collection and Recording
- Illness assessment and treatment
Timeline
Animal Care Assistant
Stoney Pointe Animal Health Center
09.2023 - Current
Animal Care Assistant/Customer Service Representative
Brighton Animal Hospital
04.2023 - 12.2023
Animal Care Assistant/Customer Service Representative
Veterinary Specialists And Emergency Service
07.2021 - 11.2023
High School Diploma -
Rush Henrietta Senior High School
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