Camesha Jones
Davie,FL
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
8
8
years of professional experience
Work History
Medical Records Specialist
Chen Senior Medical Center
03.2024 - Current
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Assisted with training and focus groups
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
- Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data.
- Developed educational materials for staff on proper medical record documentation, enhancing overall accuracy and quality of patient records.
Patient Advocate
Chen Senior Medical
11.2023 - 03.2024
- Assisted with navigate the health care system in many ways, like communicating with doctors,working with insurance companies
- Explaining things to patients, ranging from medical insurance to medicaid and medicare
- Help with applying for medicaid and medicare benefits.
Medical Receptionist
ChenMed
11.2020 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Consulted with leadership to identify processes requiring improvement to support growth and success
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Maintained current and accurate medical records for patients
- Verified insurance coverage to prepare for upcoming patient appointments
- Converted paper charts into digital files and uploaded to EMR system
- Supported office staff and operational requirements with administrative tasks.
Customer Care Representative
T-Mobile
01.2017 - 11.2020
- Retention specialist maximizes every opportunity to re-establish exceptional customer service and works with customers who have concerns their account
- Dual skill representative trained in customer care and technical care
- Professionally managed difficult or emotional customer situations, responded promptly to customer needs and responds to requests for service and assistance
- Demonstrate the ability to think and respond quickly on my feet when presented with high call volume.
Receptionist Front Desk
MASSAGE GREEN SPA
08.2016 - 01.2017
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Also, assisted with helping opening and closing the store
- Keep inventory and restocked items and providing customer support to all departments
- Book appointment and confirmed appointments for clients.
Education
Bachelor of Arts - Health Management
Florida Atlantic University
08.2025
Associate Degree In Health Care Administration -
Broward College
05.2024
High School Diploma -
Miramar High School
06.2016
Skills
- Medical Records Management
- Insurance Verification
- Medical Records Filing
- Medical Office Procedures
- HIPAA expert
- Health Information Systems
- EMR / EHR
- Meeting Coordination
- Doctor Communication
Timeline
Medical Records Specialist
Chen Senior Medical Center
03.2024 - Current
Patient Advocate
Chen Senior Medical
11.2023 - 03.2024
Medical Receptionist
ChenMed
11.2020 - 12.2022
Customer Care Representative
T-Mobile
01.2017 - 11.2020
Receptionist Front Desk
MASSAGE GREEN SPA
08.2016 - 01.2017
Bachelor of Arts - Health Management
Florida Atlantic University
Associate Degree In Health Care Administration -
Broward College
High School Diploma -
Miramar High School
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