Summary
Overview
Work History
Education
Skills
Timeline
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Camila Alazo

Miami Beach,FL

Summary

Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Public Adjuster

Phoenix Solutions Group
09.2024 - Current
  • Actively provide customer service while offering the company products and resources.
  • Develop comprehensive reports while energetically provide the company standard procedure.
  • Investigated property damage claims, resulting in accurate assessment of losses.
  • Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
  • Answered customer questions regarding deductibles.
  • Documented all investigation activity and presented reports to management.
  • Audited and processed end of business safes in preparation for the next day.

Customer Service Sales Representative

Cubiq LLC
08.2024 - 09.2024
  • Prepared records and labels to establish a mainstream working procedure for daily requisitions.
  • Detailed written and verbal communication while informing customers of programs and special incentives.
  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • Provide security to customers in regards of their packaging y providing quality service.


Server

Collins Pizzq
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Event Manager

Ashere
07.2020 - 04.2024
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Increased client satisfaction by consistently delivering well-executed events within budget constraints.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.

Education

Havana University
Habana Cuba
06.2019 - 05.2024

High School Diploma -

Tupac Amaru
Habana Cuba
06.2016

Skills

    Insurance policy

    Organize

    Assertiveness

    Microsoft Suite 2013, 2016, 2019

    Customer Services

    Bilingual

Timeline

Public Adjuster

Phoenix Solutions Group
09.2024 - Current

Customer Service Sales Representative

Cubiq LLC
08.2024 - 09.2024

Server

Collins Pizzq
06.2024 - 08.2024

Event Manager

Ashere
07.2020 - 04.2024

Havana University
06.2019 - 05.2024

High School Diploma -

Tupac Amaru

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Camila Alazo