Camila Alazo
Miami Beach,FL
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Public Adjuster
Phoenix Solutions Group
1840 West 49th St. Suite 226, Hialeah, FL 33012
09.2024 - Current
- Actively provide customer service while offering the company products and resources.
- Develop comprehensive reports while energetically provide the company standard procedure.
- Investigated property damage claims, resulting in accurate assessment of losses.
- Educated clients on their rights and responsibilities under their insurance policies, empowering them to make informed decisions during the claim process.
- Answered customer questions regarding deductibles.
- Documented all investigation activity and presented reports to management.
- Audited and processed end of business safes in preparation for the next day.
Customer Service Sales Representative
Cubiq LLC
15984 NW 48th Ave Miami Garden, FL 33014
08.2024 - 09.2024
- Prepared records and labels to establish a mainstream working procedure for daily requisitions.
- Detailed written and verbal communication while informing customers of programs and special incentives.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Provide security to customers in regards of their packaging y providing quality service.
Server
Collins Pizzq
7308 Collins Ave Miami Beach . FL 33141
06.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Event Manager
Ashere
Habana, Cuba
07.2020 - 04.2024
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
Education
Havana University
Habana Cuba 06.2019 - 05.2024
High School Diploma -
Tupac Amaru
Habana Cuba06.2016
Skills
Insurance policy
Organize
Assertiveness
Microsoft Suite 2013, 2016, 2019
Customer Services
Bilingual
Timeline
Public Adjuster
Phoenix Solutions Group
09.2024 - Current
Customer Service Sales Representative
Cubiq LLC
08.2024 - 09.2024
Server
Collins Pizzq
06.2024 - 08.2024
Event Manager
Ashere
07.2020 - 04.2024
Havana University
06.2019 - 05.2024
High School Diploma -
Tupac Amaru