Camila Reales
Athens,GA
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers.
Overview
1
1
year of professional experience
Work History
Costumer Service
Call Center Services Inc.
03.2023 - 01.2024
- Streamlined call center processes for improved efficiency and reduced wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Clarke Central High School
Athens, GA05.2023
Skills
- Call Center Experience
- Complaint Handling
- Attention to Detail
- Process Improvement
- Effective Communication
- Interpersonal Skills
Languages
Spanish
Native or Bilingual
Timeline
Costumer Service
Call Center Services Inc.
03.2023 - 01.2024
High School Diploma -
Clarke Central High School
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