Enthusiastic Executive Recruiter with superior understanding of identifying, recruiting and retaining top talent to build cohesive, collaborative and productive teams. Collaborates with management to streamline recruitment processes and reduce employee turnover. Proficient in Bullhorn, Salesforce, Slack, and MS Office Suite with dedication to open, clear and concise communication.
• Responded to various guests' needs, anticipated unstated concerns, and provided quick solutions.
• Promoted sales of multiple programs and service offerings.
• Obtained professional feedback and incorporated it into future operations to continuously improve overall customer satisfaction ratings.
• Partnered with the Technical Publications Team to plan, write, and edit aircraft manuals, reports, brochures, and presentations for both print and electronic publications.
• Reviewed all documents published to ensure completeness, accuracy, and adherence to FAA and Virgin America's standards.
• Worked as Aircraft Records Data Analyst, responsible for transforming large amounts of raw public records and data from a variety of sources into searchable databases for the FAA, executives, and pilots' access.
• Verified and updated data after scheduled aircraft repair and maintenance, including completion of FAA forms and records.
• Conducted maintenance record research of assigned aircraft, ensuring data was adequately provided to team leaders and entered into the tracking systems.
Board member at the UCSB PaCE Program