Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

CAMILLE CARLISLE

Shiloh,IL

Summary

Experienced Operations & Team Leader with over a decade of experience managing high-volume environments, leading cross-functional teams, optimizing workflows, and building strong customer and vendor relationships. Skilled in operational efficiency, conflict resolution, training, and driving consistent service and performance outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Front of House Manager

Katie’s Pizza
St. Louis, MO
09.2024 - 10.2025
  • Supervised 50+ crew members; supported interviewing, hiring, and training.
  • Managed vendor payments, rent, and utilities; scanned and tracked invoices in Toast.
  • Communicated with vendors to resolve price increases and supply issues.
  • Led team-building meetings each shift to improve communication and morale.
  • Oversaw events during assigned shifts, coordinating with staff and vendors.
  • Ordered products for the grocery store division; maintained inventory accuracy.
  • Created/updated SOPs for servers, expo, and runners to improve consistency.
  • Built guest relationships that strengthened customer loyalty and repeat business.

District Manager

Bailey’s Restaurants
St. Louis, MO
01.2021 - 09.2024
  • Oversaw multiple restaurant locations ensuring operational consistency and brand standards.
  • Supported managers with hiring, onboarding, and training execution.
  • Trained teams on ordering and inventory systems; enforced COGS goals.
  • Managed vendor relationships and negotiated costs to maximize profitability.
  • Resolved employee conflicts and balanced labor needs across locations.
  • Engaged with guests and teams to maintain service quality and improve satisfaction.

General Manager

Bailey's Restaurant
St Louis, MO
08.2014 - 01.2021

• Led daily operations and supervised 20+ employees in high-volume service.

• Collaborated with kitchen and assistant managers to uphold product and service standards.

• Coached and disciplined staff while maintaining high morale and accountability.

• Managed deposits, cash handling, and tip distribution with accuracy.

• Scheduled staff to align with business volume; monitored labor efficiency.

• Reviewed biweekly payroll; ensured POS and timekeeping accuracy.

• Created and issued professional disciplinary documents and evaluations.

Front Desk Supervisor

Hilton Garden Inn
O’Fallon, IL
05.2010 - 08.2014
  • Led front desk team, ensuring smooth operations and exceptional guest service.
  • Coordinated scheduling, inventory, and sales support with management.
  • Resolved guest concerns and maintained satisfaction standards.
  • Assisted with hotel sales initiatives and guest relations.

Sales Lead / Key Holder

Gymboree
Fairview Heights, IL
05.2008 - 04.2010
  • Supported management in achieving sales and operational goals.
  • Provided customer service, floor sets, and inventory management.
  • Conducted interviews and trained new team members.
  • Opened/closed store; performed cash handling and deposits.

Education

Associate of Science - Medical Assistant

Missouri College
St Louis, MO
11-2011

Skills

  • Toast POS, Microsoft Office, Google Workspace
  • Vendor Relations & Purchasing
  • Scheduling & Payroll Verification
  • Team Training & Leadership
  • Inventory & Cost Control
  • Customer Experience & Conflict Resolution
  • SOP & Process Development
  • Staff recruiting

Certification

Manager Serve Safe Certification

T.I.P.S Certification

Timeline

Front of House Manager

Katie’s Pizza
09.2024 - 10.2025

District Manager

Bailey’s Restaurants
01.2021 - 09.2024

General Manager

Bailey's Restaurant
08.2014 - 01.2021

Front Desk Supervisor

Hilton Garden Inn
05.2010 - 08.2014

Sales Lead / Key Holder

Gymboree
05.2008 - 04.2010

Associate of Science - Medical Assistant

Missouri College

Awards

June 2012 Employee Of The Month Hilton Garden Inn

December 2018 Rock Star of the Year Bailey's Restaurants