Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
7
7
years of professional experience
Work History
Receptionist/customer Service
PNW Fiberglass Repair
05.2021 - Current
Handled front desk operations involving checking customers in and out.
Managed both in-person and telephone transactions.
Handled client email queries related to products, service offerings, appointment timings, and other concerns.
Communicated service rates, tiers, and schedules to customers.
Executed various administrative duties including document filing, scanning, and faxing.
Coordinated service timelines on a weekly basis.
Receptionist/estimator
Maaco Collision and Auto Repair
06.2018 - 10.2020
Managed scheduling of pickups, drop-offs, and financial transactions with Maaco One software.
Coordinated parts ordering and managed shipments.
Managed payments through both physical and digital channels.
Managed communications related to appointment bookings and service questions.
Informed customers about rates for services and accepted insurance options.
Facilitated customer interactions for timely payment processing and pickup arrangements.
Education
Certificate - Medical Billing And Coding
Umpqua Community College
Roseburg, OR
06-2025
Associate of Applied Science - Medical Office Administration
Umpqua Community College
Roseburg, OR
06-2025
none - Medical Office
Mt Hood Community College
Gresham, OR
01.2022
Clinical Medical Administrative Assistant Certification -
Portland Community College
01.2021
AGS Degree -
Clackamas Community College
01.2013
Skills
Microsoft Office Suite
Time management
Confidentiality
Scheduling
Multi-line telephone operation
PC proficient
Timeline
Receptionist/customer Service
PNW Fiberglass Repair
05.2021 - Current
Receptionist/estimator
Maaco Collision and Auto Repair
06.2018 - 10.2020
Certificate - Medical Billing And Coding
Umpqua Community College
Associate of Applied Science - Medical Office Administration
Umpqua Community College
none - Medical Office
Mt Hood Community College
Clinical Medical Administrative Assistant Certification -
Portland Community College
AGS Degree -
Clackamas Community College
Similar Profiles
Leslie LittleLeslie Little
Fiberglass Fabricator at Action Fiberglass RepairFiberglass Fabricator at Action Fiberglass Repair