Very dependent and dedicated, graduating with a Bachelor's degree in Human Development and Family Sciences with a focus on Child Development and experience with mental health services along with working with children.
Overview
3
3
years of professional experience
Work History
Manager
Panera Bread
12.2021 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Ensured all team members feel safe and welcome at work
Clinical Administrator
WAPI Community Services
07.2021 - Current
Performed administrative duties such as filing, answering 20+ emails a day regarding clients and services, worked alongside counselors on managing caseloads, and attending weekly staff meetings for improvement of services
Worked side by side with counselors and gained insight on therapeutic interventions and trauma-informed care
Managed daily operations to aid the business running smoothly and ensure we provide the best care possible
Personal At-Home Caregiver
New Horizons
11.2020 - 06.2021
Performed personal patient care to 4-5 patients per week by aiding with personal hygiene, physical comfort, meal-prep, rehabilitation, scheduling, and house organization
Provided companionship to patients on a daily basis to ensure they were taking care of their mental well-being and not just their physical health.
Education
Bachelor of Science - Human Development and Family Sciences
Oregon State University
Corvallis, OR
06.2024
High School Diploma -
Lake Washington High School
Kirkland, WA
06.2019
Skills
Staff Development & Management
Customer Service
Work Planning and Prioritization
Managing Operations and Efficiency
References
Aileen De Leon, Executive Director at WAPI, aileen@wapiseattle.org, 206-915-6575
Kathleen McDonnell, Director at OSU Child Development Center, kathleen.mcdonnell@oregonstate.edu, 541-737-2516
Sea Chu, Lead Teacher at OSU Child Development Center, sea.chu@oregonstate.edu, 510-378-6285
Timeline
Manager
Panera Bread
12.2021 - Current
Clinical Administrator
WAPI Community Services
07.2021 - Current
Personal At-Home Caregiver
New Horizons
11.2020 - 06.2021
Bachelor of Science - Human Development and Family Sciences