Camille Johnson
Henrico,VA
Summary
Fifteen years providing administrative and customer service support in highly professional environments, with an additional background in journalism and extensive knowledge in the financial service field. Possess a strong history of building and supporting relationships with customers and clients from within a variety of industries. Great leadership, team building and highly diligent. Excellent communication, time management, quality service and superior problem solving.
Overview
11
11
years of professional experience
Work History
Asset Disposition Specialist
Truist Bank
Richmond, VA
01.2022 - Current
- Process accounts that are in default status and secured with collateral, adhere to bank and government regulations including real estate/foreclosure procedures, work closely with attorneys, appraisers etc. as a team to properly analyze reporting and bank processes.
- Accomplishments:
- Meet and exceed monthly teammate metrics/performance.
- Given multiple job duties/tasks in department to multitask.
- Received excellent performance rating for mid-year & year-end reviews.
Administrative Assistant
Capital One
Goochland, VA
01.2017 - 01.2022
- Performed administrative and clerical duties and gave general direction for running an organization productively, collaborate and communicate through email/phone with other administrative assistants to set up meeting times for directors and senior directors supported along with completing monthly Travel & Expense reports, set up meeting times for Directors/Sr. Directors
- Accomplishments:
- Participated and completed the Admin. Lend program.
- Received continuous positive feedback & recognition from all directors supported.
- Volunteered for St. Joseph’s Villa of Richmond Outreach program.
Operations Production Coordinator
Capital One
Glen Allen, VA
01.2014 - 01.2020
- Conducted research to resolve disputed transactions on credit card accounts, collaborated with supporting departments to execute daily processes and operations. Supported Branded Card and Partnership dispute departments.
- Accomplishments:
- Met and exceeded departmental production goals daily.
- Received MVA (Most Valuable Associate) award for Branded Card Disputes
- Received top ranking incentives based on superior Quality Assurance scores.
Education
B.A. - Mass Communications & Media (TV & Radio journalism)
Virginia State University
Petersburg, VA01.2011
Skills
- Microsoft Word, Excel, Outlook, PowerPoint, SharePoint
- Word Processing, Data Entry
- Excellent Typing 65/wpm
- Organizational Productivity
- Financial Expenses, Cash Handling
- Time Management, Multi-Tasking
Timeline
Asset Disposition Specialist
Truist Bank
01.2022 - Current
Administrative Assistant
Capital One
01.2017 - 01.2022
Operations Production Coordinator
Capital One
01.2014 - 01.2020
B.A. - Mass Communications & Media (TV & Radio journalism)
Virginia State University