Dedicated front desk receptionist with strong administrative skills and attention to detail. Experienced in patient scheduling, insurance verification, and enhancing client interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Divine Dental Smiles
Carrollton, TX
03.2023 - 05.2025
Managed patient scheduling using practice management software to optimize appointment flow.
Greeted and assisted patients, ensuring a welcoming and efficient front desk experience.
Coordinated insurance verification processes to facilitate smooth patient billing and claims submission.
Developed and maintained organized patient records, enhancing information retrieval and accuracy.
Team Leader
Chick-fil-A
McKinney, TX
05.2022 - 11.2022
Led team in achieving high customer satisfaction ratings through effective training and mentoring.
Optimized workflow processes, resulting in improved service speed during peak hours.
Monitored inventory levels, ensuring consistent availability of menu items and supplies.
Coordinated staff schedules to enhance operational efficiency and coverage during busy shifts.