Camisha Francois
Elmont,NY
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Green Acres Dental
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Finish Line
08.2020 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
3rd Key Holder
Claire's Boutique
05.2016 - 03.2021
- Improved store efficiency by conducting regular inventory checks and restocking merchandise as needed.
- Enhanced customer satisfaction by providing excellent service and promptly addressing any concerns or inquiries.
- Assisted in driving sales growth through consistently meeting and exceeding individual sales targets.
- Maintained a clean, organized, and visually appealing store environment to attract customers and facilitate smooth operations.
- Supported management with daily tasks such as opening/closing the store, cash handling, and staff scheduling assistance.
- Participated in ongoing training sessions to stay up-to-date on company policies, procedures, and product offerings for optimal job performance.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Cashier
Dutch Broadway Pharmacy
02.2015 - 10.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
Associate of Science - Nursing
Queensborough Community College of The City University of New York
Oakland Gardens, NY02.2019
High School Diploma -
Elmont Memorial High School
Elmont, NY06.2016
Skills
- Departmental Support
- Call Routing
- File Management
- Supply Management
- Customer Service
- Cash Handling
- Strategic Planning
- Listening Skills
- Verbal and Written Communication
- Computer Proficiency
- Organizational Skills
- Work Prioritization
- Excellent Communication
Languages
English
Full Professional
French
Limited Working
Timeline
Front Desk Receptionist
Green Acres Dental
08.2022 - Current
Sales Associate
Finish Line
08.2020 - 07.2023
3rd Key Holder
Claire's Boutique
05.2016 - 03.2021
Cashier
Dutch Broadway Pharmacy
02.2015 - 10.2015
Associate of Science - Nursing
Queensborough Community College of The City University of New York
High School Diploma -
Elmont Memorial High School