Cammeo Woods
Tracy CA,CA
Summary
Proactive and goal-oriented Customer Service professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Customer Service Clerk
Safeway
05.2024 - Current
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, exchanges, as well as processing all other monetary transactions.
Customer Service Cashier
WinCo Foods
09.2019 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Front End Courtesy Clerk
El Cerrito Natural Grocery Co.
09.2015 - 01.2017
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Restocked and organized merchandise in front lanes.
Front Desk Receptionist
State Farm Insurance Inc
08.2012 - 12.2014
- Scheduled, coordinated and confirmed appointments and meetings.
- Processed all transactions for insurance payments; as well as billed customers for current, upcoming, and past due payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
English Writing Tutor
San Francisco State University
08.2009 - 05.2011
- Evaluated student work with attention to detail, offering constructive criticism aimed at refining grammar, style, structure, and content clarity.
- Maintained detailed records of each tutoring session, tracking student progress over time while ensuring confidentiality.
- Developed strong rapport with students through active listening and empathetic communication during one-on-one consultations.
- Provided constructive feedback on student work, emphasizing the importance of clarity, coherence, and critical thinking in written communication.
Education
Bachelor of Arts - Human Development
California State University East Bay
Hayward, CA05.2024
Skills
Payment Processing
Record preparation
Customer service excellence
Product Knowledge
Computer Proficiency
Proofreading
Paperwork Processing
Critical Thinking
Customer Service
Timeline
Customer Service Clerk
Safeway
05.2024 - Current
Customer Service Cashier
WinCo Foods
09.2019 - 12.2021
Front End Courtesy Clerk
El Cerrito Natural Grocery Co.
09.2015 - 01.2017
Front Desk Receptionist
State Farm Insurance Inc
08.2012 - 12.2014
English Writing Tutor
San Francisco State University
08.2009 - 05.2011
Bachelor of Arts - Human Development
California State University East Bay
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