Cammie Wilkerson
Vancleave,MS
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Motivated professional with extensive experience in customer service, and administrative tasks.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Vitalcaring Group
Gulfport, MS
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated communication between departments, fostering collaboration on cross-functional projects.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Coordinated office operations, ensuring seamless communication across departments.
Certified Nursing Assistant
Kare-In Home/Vitalcaring Group
Gulfport
02.2018 - 04.2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely care.
- Collaborated with healthcare team to develop personalized care plans.
- Maintained clean and safe patient environments, adhering to health standards.
- Documented patient progress accurately in electronic health records systems.
- Supported nursing staff during procedures, enhancing overall workflow efficiency.
- Trained new nursing assistants on best practices and care protocols.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Supported needs of 100 + patients with Connecting Care Program by phone, email, faxes.
Certified Nursing Assistant
Kare In Home PDN (Private Duty Nursing)
Gulfport, Ms.
06.2016 - 01.2018
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained clean and safe patient environments, adhering to health standards.
- Documented patient progress accurately in electronic health records systems.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built rapport with patients and families, providing emotional support during difficult times.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
Education
Some College (No Degree) - Nursing
MGCCC
Gautier, MSHigh School Diploma -
Stone County High School
Wiggins, Ms. 05-1987
Skills
- Document organization
- Appointment coordination
- Schedule management
- Chart audits
- Referral coordination
- Proficient in Microsoft Office
- Cross-functional teamwork
- Excel spreadsheet management
- Office management oversight
- Process improvement
- Policy and procedure implementation
Timeline
Administrative Assistant
Vitalcaring Group
04.2023 - Current
Certified Nursing Assistant
Kare-In Home/Vitalcaring Group
02.2018 - 04.2023
Certified Nursing Assistant
Kare In Home PDN (Private Duty Nursing)
06.2016 - 01.2018
Some College (No Degree) - Nursing
MGCCC
High School Diploma -
Stone County High School