Summary
Overview
Work History
Education
Skills
Timeline
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CHANDLARE ALDRICH

Euless,US

Summary

Delivery Associate with extensive experience in retail sales and customer service, adept at optimizing delivery routes and enhancing customer satisfaction. Demonstrates a strong ability to manage inventory and organize store layouts, contributing to improved efficiency and accessibility. Skilled in providing prompt and accurate information to clients, with a focus on achieving timely and accurate results. As a dedicated and enthusiastic professional with experience in various customer-facing roles, I am eager to bring my skills in leadership, service, and teamwork to your esteemed organization. My passion for delivering exceptional service and my ability to adapt in fast-paced environments make me an ideal candidate for positions such as Shift Leader, Delivery Associate, or Customer Service Representative. I am excited about the opportunity to contribute to your team's success and create positive experiences for customers.

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Myer Jackson Real Estate Auction Broker
05.2025 - 09.2025
  • Managed office communications, ensuring timely responses to inquiries and fostering positive interactions.
  • Coordinated scheduling for meetings, optimizing availability and resource allocation for staff.
  • Streamlined front office operations by managing schedules and coordinating appointments for executives.
  • Assisted in onboarding new employees, ensuring smooth integration into company processes and culture.
  • Led initiatives for improving customer service protocols, resulting in enhanced client satisfaction levels across the organization.
  • Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
  • Facilitated prompt resolution of customer complaints via email or phone communication leading to increased customer satisfaction ratings.
  • Managed document control processes by updating databases, scanning records, and archiving files for easy retrieval.

Shift Leader/Manager

Bojangles'
01.2025 - 04.2025
  • Managed shift counting registrars and safe. Handled customer issues. Counted inventory, delegated tasks and jumped into position. Able to complete shift without supervision
  • Maintained compliance with company policies, ensuring a safe workplace.

Delivery Associate

Amazon DSP
10.2024 - 12.2024
  • Deliver 200-300 packages daily, ensuring prompt service and boosting customer satisfaction. Build strong team and dispatcher relationships, enhancing overall team efficiency. Share route optimization tips, contributing to measurable team performance improvements.

Retail Sales Associate

Locke Supply Co.
07.2024 - 10.2024
  • Guided customers through HVAC inquiries, enhancing satisfaction and loyalty. Streamlined inventory processes, improving store efficiency and product accessibility. Managed customer calls, ensuring prompt and precise information delivery.

Cashier/Customer Service

Floor & Decor
04.2023 - 07.2023
  • Greeted customers, creating a welcoming atmosphere and enhancing their shopping experience. Monitored SKU inventory across locations, ensuring product availability and customer satisfaction. Handled transactions and refunds accurately, maintaining customer trust and operational efficiency.

Daycare Worker

KinderCare Learning Centers
02.2014 - 07.2020
  • Cared for children, enhancing social skills and emotional growth. Trained new staff, boosting team efficiency and collaboration. Ensured hygiene and comfort through daily care routines. Supported motor skills development, fostering physical growth. Created a nurturing environment, promoting individual learning.

Tax Preparation Support Specialist

Optima Tax Relief
03.2019 - 04.2020
  • Addressed tax inquiries, ensuring IRS compliance and client clarity. Maintained accurate tax records, minimizing documentation errors. Guided new team members, enhancing overall team productivity. Streamlined documentation processes, elevating client satisfaction.

Receptionist/Medical Records

Roeschke Law
12.2018 - 12.2019
  • Efficiently managed client communications and greetings, ensuring smooth office operations. Handled SSA, client, and medical records mail, improving processing efficiency. Promoted to medical records role within 6 months due to outstanding performance. Compiled and submitted medical evidence for SSA hearings, enhancing case preparedness.

Customer Service Representative

05.2018 - 03.2019
  • Engaged customers, enhancing satisfaction and loyalty. Boosted team morale through positivity. Ensured reliability with punctual attendance. Fostered relationships via attentive communication. Improved interactions with professional conduct.

Hostess/Server/Quality Assurance

Fish Daddy's Seafood Grill
02.2011 - 03.2018
  • Welcomed guests, ensuring seamless seating and enhancing dining satisfaction. Managed reservations, reducing wait times and improving guest flow. Monitored presentation quality, elevating dining standards. Provided attentive service, addressing guest needs promptly. Maintained cleanliness, ensuring smooth operations and closing.

Education

Early Childhood Education

Tulsa Community College
01.2018

Skills

  • Retail Sales
  • Delivery
  • Childcare
  • Medical Records
  • Hospitality
  • Tax Preparation
  • Customer Service
  • Data entry
  • Scheduling appointments
  • Document preparation
  • Schedule management
  • File organization
  • Document scanning
  • Telephone reception
  • Document organization

Timeline

Administrative Assistant

Myer Jackson Real Estate Auction Broker
05.2025 - 09.2025

Shift Leader/Manager

Bojangles'
01.2025 - 04.2025

Delivery Associate

Amazon DSP
10.2024 - 12.2024

Retail Sales Associate

Locke Supply Co.
07.2024 - 10.2024

Cashier/Customer Service

Floor & Decor
04.2023 - 07.2023

Tax Preparation Support Specialist

Optima Tax Relief
03.2019 - 04.2020

Receptionist/Medical Records

Roeschke Law
12.2018 - 12.2019

Customer Service Representative

05.2018 - 03.2019

Daycare Worker

KinderCare Learning Centers
02.2014 - 07.2020

Hostess/Server/Quality Assurance

Fish Daddy's Seafood Grill
02.2011 - 03.2018

Early Childhood Education

Tulsa Community College
CHANDLARE ALDRICH