Campbell Wickstrom
Ladera Ranch,CA
Summary
I have been a Shift Lead at Nekter Juice Bar in which I have been successful in enhancing customer satisfaction and operational efficiency. I am skilled in training teams and managing inventory, I excel in high-pressure environments while maintaining organization. While in this job I was able to develop strong customer service and learned how to communicate with customers and staff in a professional and kind way to maintain good relationships with my community.
Overview
3
3
years of professional experience
Work History
Shift Lead
Nekter Juice Bar
Ladera Ranch, CA
04.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new team members on product knowledge and customer interaction techniques.
- Managed inventory levels, ensuring timely restocking and minimizing waste through effective organization.
- Implemented operational improvements that enhanced speed of service during peak hours.
- Resolved customer complaints promptly, maintaining high satisfaction levels and encouraging repeat business.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
San Juan Hills High School
San Juan Capistrano, CASkills
-Customer service skills
-Able to Collaborate Work well on a team
-Highly dependable
-Efficient work ethic
-Organized
-Can respond well in high pressure situations
Affiliations
-Social Media Chair/Asst. VP Finance of Alpha Chi Omega Sorority at UC Davis (2026-2027)
Timeline
Shift Lead
Nekter Juice Bar
04.2023 - Current
High School Diploma -
San Juan Hills High School