Empathetic and proactive individual with a background in customer service and patient care. Known for strong leadership and problem-solving abilities, ready to support healthcare teams in providing high-quality patient experiences.
Overview
4
4
years of professional experience
Work History
Shift Leader
Whit's Frozen Custard
12.2021 - 08.2025
Oversaw daily operations, ensuring efficient service and adherence to quality standards.
Trained and mentored team members on customer service best practices and product knowledge.
Managed inventory levels, coordinating restocking processes to minimize shortages during peak hours.
Implemented cash handling procedures, improving accuracy in daily financial reporting.
Certified Nursing Assistant
Martin County High School
08.2024 - 05.2025
Assisted in daily patient care, including bathing, feeding, and mobility support.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and safety of patient environments to promote health standards.
Observed and shadowed CNAs and RNs in daily patient care routines within clinical settings.