Summary
Overview
Work History
Skills
Timeline
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Camryn Shaw

Baltimore,MD

Summary

Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Lab Technician

USDA
04.2024 - Current
  • Enhanced laboratory efficiency by streamlining sample collection and processing procedures.
  • Contributed to successful research outcomes through accurate data analysis and interpretation.
  • Collaborated with multidisciplinary teams for timely completion of the study.
  • Identified areas for process improvement, implementing changes that increased overall kitchen performance.

Cashier

Boardwalk Burgers & Fries
10.2022 - 03.2024
  • Streamlined checkout process for increased efficiency and reduced waiting times
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

IT Help Desk Technician

Delaware Valley University- Work Study
08.2017 - 05.2020
  • Enhanced customer satisfaction by resolving technical issues and providing timely solutions
  • Assisted customers with software installation, ensuring proper setup and smooth operation
  • Collaborated with team members to solve complex problems and provide top-notch support services
  • Developed strong relationships with clients, leading to repeat business and client referrals
  • Established administrative work procedures to track staff's daily tasks.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.

Camp Counselor

Baltimore City Recreation and Parks
06.2017 - 08.2019
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Liaised with community organizations to promote recreational activities.

Youth Office Clerk

Office Of The Chief Medical Examiner Baltimore
06.2014 - 08.2015
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Assisted in the preparation and distribution of lab materials to examiners and technicians, resulting in increased productivity for the company.

Skills

  • Technical Support
  • Report creation
  • Hardware knowledge
  • Incident Management
  • Customer Service
  • Remote support experience
  • Proficient in Microsoft Applications
  • Customer Needs Assessment

Timeline

Lab Technician

USDA
04.2024 - Current

Cashier

Boardwalk Burgers & Fries
10.2022 - 03.2024

IT Help Desk Technician

Delaware Valley University- Work Study
08.2017 - 05.2020

Camp Counselor

Baltimore City Recreation and Parks
06.2017 - 08.2019

Youth Office Clerk

Office Of The Chief Medical Examiner Baltimore
06.2014 - 08.2015

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Camryn Shaw