Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Applied Life Experience
References
Timeline
Generic

Canaan Johnson-Foster

Winchester,California

Summary

Seasoned Front of House Trainer recognized for highly productive and efficient task completion. Specialize in team leadership, customer service excellence, and operational management. Excel in communication, problem-solving, and adaptability, ensuring seamless front-of-house operations and positive experiences.

Overview

5
5
years of professional experience

Work History

Front of House Trainer

Farmer Boys
Murrieta, CA
03.2020 - Current
  • Improved customer service by setting expectations and coaching employees on proper service etiquette.
  • Participated in regular conferences regarding current trends in front-of-house operations.
  • Ensured compliance with health and safety regulations in the kitchen and dining areas.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Updated existing training materials as needed due to changes in products or services offered by the organization.
  • Provided guidance to newly hired employees on how to interact with customers in a professional manner.
  • Managed daily operations, ensuring smooth front of house service and customer satisfaction.
  • Ensured compliance with safety regulations within the workplace environment.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Explained goals and expectations required of trainees.
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Assisted in the development of training materials such as manuals, handouts and visual aids.

Education

High School Diploma -

Temecula Preparatory School
Temecula
06-2018

Skills

  • Employee coaching
  • Task delegation
  • Service prioritization
  • Health code enforcement
  • Customer service delivery
  • Training and coaching
  • Team oversight
  • Quality control
  • Time tracking
  • Complaint handling
  • Order accuracy
  • Training and mentoring
  • Policy enforcement
  • Staff motivation
  • Hygiene standards
  • Conflict resolution
  • Staff supervision

Affiliations

  • Current Member of APIDA at my Current College
  • Appointed class president of Geography 200

Languages

English
Professional
Spanish
Limited

Applied Life Experience

  • Before Graduating Highschool I was required to make and manage my own Business for a day against peers. This came with a focus upon having to pay employees and manage rent and income among other things.

References

References available upon request.

Timeline

Front of House Trainer

Farmer Boys
03.2020 - Current

High School Diploma -

Temecula Preparatory School

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Canaan Johnson-Foster