Candace Anderson
Dothan,AL
Summary
Business Office Coordinator with expertise in office management and schedule coordination. Improved workflow efficiency through strategic solutions and effective communication. Specialized in medical charge entry, customer service, scheduling and billing denials enhancing operational efficacy and patient satisfaction.
Overview
40
40
years of professional experience
Work History
Office Coordinator
Mission Oncology
Dothan, AL
07.2026 - Current
- Coordinated patient appointments and managed scheduling for oncology services.
- Maintained accurate patient records and ensured compliance with healthcare regulations.
- Verified patient insurance coverage to ensure eligibility for services.
- Greeted visitors and directed them to the appropriate area or person.
Business Office Coordinator
Flowers Hospital
Dothan, AL
10.2011 - 07.2026
- Coordinated scheduling and administrative tasks to optimize office operations for PT, OT, and ST services.
- Managed interdepartmental communication to streamline workflow and foster collaboration.
- Facilitated pre-authorization to ensure timely patient care.
- Resolved financial discrepancies and customer billing issues
- Completed bi-weekly payroll for [Number] employees.
- Oversaw inventory management and procurement to ensure timely availability of supplies.
- Developed and implemented filing systems to optimize document retrieval processes.
- Manual batch entry charging and reconciling.
Secretary
Flowers Hospital
10.1986 - 09.2011
- Coordinated scheduling and appointment management for medical staff, improving patient flow and service delivery.
- Facilitated patient communication by providing accurate information and addressing inquiries in a timely manner.
- Maintained confidential patient records using electronic health record systems to uphold data integrity.
- Streamlined filing processes, improving document retrieval speed and organization for the department.
- Assisted in onboarding new staff by providing training on administrative procedures and hospital protocols.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Supported colleagues in various tasks and projects to enhance team collaboration.
- Oversaw office duties for inpatient and outpatient rehab services, including answering phone calls and scheduling patients.
Education
High School Diploma -
Ashford High School
Ashford, ALSkills
- Insurance Verification
- Insurance claims processing
- Patient billing management
- Electronic medical records (EMR)
- Preauthorization management
- Schedule coordination
- Administrative support
- Office management
- Customer service
Timeline
Office Coordinator
Mission Oncology
07.2026 - Current
Business Office Coordinator
Flowers Hospital
10.2011 - 07.2026
Secretary
Flowers Hospital
10.1986 - 09.2011
High School Diploma -
Ashford High School