Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Black

Montclair,CA

Summary

Quality focused Store Manager with over 5 years of experience, skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and problem solver with demonstrated record of retail success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Store Manager

Footlocker Retail
San Bernardino, CA
10.2021 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Volunteered at a company event called Fred Jordan for the past 3 years. During this event Footlocker as a company gather Store/Assistant managers from the LA and San Diego District to help give back to families in need.

Assistant Store Manager

Champs Sports
Rancho Cucamonga, CA
11.2019 - 09.2021
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
  • Performed daily opening and closing procedures such as counting the contents of cash drawers and checking all equipment for proper functioning.
  • Promoted store loyalty programs to shoppers upon check out process.
  • During my time as an Assistant Manager I was pulled to achieve bigger opportunities within the company such as teaching Assistant managers how to hire the appropriate candidates for their store (Talent Specialist). In addition , on my own I came up with a step-by-step on boarding process document that shows assistant managers how to properly onboard a new candidate to the team.

Warehouse Associate

Amazon
Chino, CA
02.2019 - 10.2019
  • Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
  • Organized and stacked product in designated areas according to size, type, style, color or product code.
  • Assisted with loading customer orders onto delivery vehicles while adhering to safety policies and procedures.
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Delivered packages safely and timely to designated addresses within assigned territory.
  • Packaged items securely in boxes, bags or other containers before shipping.

Full-Time Sales Associate

Shoe Palace
Montclair, CA
01.2016 - 01.2019
  • Organized shelves and displays to maintain a neat and orderly store environment.
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with finding the right size, style, and color of shoe.
  • Replenished stock levels by unloading shipments from delivery trucks.
  • Collaborated closely with management team to review sales goals and objectives.
  • Recommended merchandise to customers based on needs and preferences.

Education

Associate of Science - Sociology

Chaffey College
Rancho Cucamonga, CA
05.2024

Skills

  • Training and Mentoring
  • Team Building
  • Team Leadership
  • Customer Relations
  • POS Systems Operations
  • Employee Supervision
  • Promotional Planning
  • Talent Recruitment
  • Leadership Development
  • Stock Management
  • Budgeting and Cost Control

Certification

  • Obsess over the customer award (x3 Footlocker)
  • Team member of the quarter (x6 Shoe Palace/Footlocker)

Timeline

General Store Manager

Footlocker Retail
10.2021 - Current

Assistant Store Manager

Champs Sports
11.2019 - 09.2021

Warehouse Associate

Amazon
02.2019 - 10.2019

Full-Time Sales Associate

Shoe Palace
01.2016 - 01.2019

Associate of Science - Sociology

Chaffey College

Similar Profiles

CREATE PROFILE
Candace Black