Candace Crocetti
Baltimore,US
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Specialist
EMR
Rosedale, US
08.2024 - 07.2025
- Evaluated receivables weekly, developing strategies that optimize recovery and minimize overdue accounts.
- Addressed billing inquiries promptly, enhancing customer satisfaction and trust.
- Collaborated across departments to refine financial processes and elevate efficiency.
- Arranged payment terms discussions to optimize timely collections and enhance positive relationships with clients.
- Established client relationships by fostering proactive communication, promoting trust and loyalty.
Delivery Driver
Uber Eats
Baltimore, US
10.2022 - 08.2024
- Streamlined package delivery using optimal routes, guaranteeing timely arrivals.
- Sustained high customer satisfaction rate via professional service.
- Handled customer inquiries and complaints with professionalism.
- Confirmed delivery accuracy with order forms, strengthening customer trust.
Owner/Manager of Operations
Dexter's Laburgertory
Berkeley Springs, US
05.2021 - 10.2022
- Managed daily operations and led a team of 10, enhancing efficiency and staff performance.
- Elevated brand visibility on social media, enhancing revenue and market presence.
- Streamlined hiring and training processes, improving operational workflow.
- Finalized vendor negotiations, improving cost efficiency and quality of outcomes.
- Guaranteed financial accuracy through meticulous handling of deposits and fostering a secure environment.
- Cultivated teamwork by leading diverse team of 10, boosting productivity and ensuring efficient operations through effective communication.
Education
High School Diploma -
Southern Highschool
Baltimore, MD08.1997
Psychology
The Community College of Baltimore County
Catonsville, MDSkills
- Office administration and management
- Customer service and support
- Front desk operations
- Microsoft Excel proficiency
- Accounts receivable and collections
- Data entry accuracy
- Effective communication
- Organizational skills
- Problem solving techniques
- Records management systems
- Team leadership capabilities
- Social media management
Hobbies and Interests
- Reading
- Community Service
- Crafting
- Drawing
- Animal Care
- Animal Welfare
- Historical Exploration
- Creative Writing
- Adventure Travel
Personal Information
Title: Customer Service Specialist
Affiliations
- Avid reader
- loves drawing and painting
- Very interested om history
References
References available upon request.
Timeline
Accounts Receivable Specialist
EMR
08.2024 - 07.2025
Delivery Driver
Uber Eats
10.2022 - 08.2024
Owner/Manager of Operations
Dexter's Laburgertory
05.2021 - 10.2022
High School Diploma -
Southern Highschool
Psychology
The Community College of Baltimore County
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