Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candace Garnica

Las Vegas,NV

Summary

Dedicated Customer Service Representative. Passionate and skilled in customer care, support, and coordinating with 20+ years of experience. Organized and detail oriented individual seeking
a position where my skills and qualifications will contribute to your company's success.

Overview

9
9
years of professional experience

Work History

Manage Second Retail Store

Ventura Munitions
11.2021 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Placed orders for stock inventory
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Route Driver/Customer Service Representative

Tide Dry Cleaners
10.2020 - 10.2021
  • Improved customer satisfaction by providing timely and accurate deliveries of products.
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Taking deposits to the bank and creating change for cash register at store location
  • Operated a POS system to itemize and complete customers orders

Caregiver

Help Unlimited/Honor
04.2018 - 03.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Medical Assistant

Channel Islands Medical Group
03.2017 - 01.2018
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Facilitated patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Scheduled appointments, verified insurance, and check in patients

Clerical Substitute/Health Office

Santa Paula High School
08.2014 - 01.2017
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Clerical work directly for Assistant Principle and Principle.
  • Administered medication to students in the health office.
  • Attended
    medical emergencies for faculty and students.

Education

Associate of Applied Science - Medical Assisting

Charter College
Oxnard, CA

Skills

  • Professional and Courteous
  • Communication and Interpersonal Skills
  • Critical thinking
  • Customer Relationship Management
  • Ability To Work Under Pressure
  • Problem Resolution

Timeline

Manage Second Retail Store

Ventura Munitions
11.2021 - Current

Route Driver/Customer Service Representative

Tide Dry Cleaners
10.2020 - 10.2021

Caregiver

Help Unlimited/Honor
04.2018 - 03.2020

Medical Assistant

Channel Islands Medical Group
03.2017 - 01.2018

Clerical Substitute/Health Office

Santa Paula High School
08.2014 - 01.2017

Associate of Applied Science - Medical Assisting

Charter College

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Candace Garnica