Summary
Overview
Work History
Education
Skills
Accomplishments
References
Work Preference
Timeline
Open To Work

Candace Kirby

Huntsville,Tx

Summary

Dedicated Certified Medical Assistant with 20 years of experience in optimizing patient check-in and partnering with physicians to implement effective disease management programs. Skilled in managing administrative and clinical tasks to enhance patient satisfaction and streamline medical registration processes. Recognized for strong collaboration in delivering quality healthcare and exceptional service.

Overview

20
20
years of professional experience

Work History

Certified Medical Assistant

Renal Physicians of Montgomery County
02.2025 - Current
  • Coordinated patient scheduling and optimized appointment calendars to enhance clinic efficiency.
  • Performed routine laboratory tests and documented results accurately.
  • Maintained medical records in compliance with privacy regulations.
  • Gathered comprehensive medical histories from patients to support accurate diagnosis and treatment planning.
  • Administered injections, immunizations, medications, wound dressings, and other treatments according to the physician's instructions.
  • Assessed, documented, and monitored vital signs for patients within an outpatient setting.
  • Supported physicians and nurses during patient exams by taking vital signs, preparing exam rooms, and updating medical records to ensure seamless patient care.
  • Interviewed patients to verify information, record medical history, and confirm purpose of visit.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Verified appointment times with patients, prepared charts, pre-admission, and consent forms.
  • Supported office staff in coordinating patient referrals and follow-ups.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Answered patient calls promptly and directed inquiries to the appropriate department.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Conducted blood draws for 10-20 patients daily to assist in diagnostic testing
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Certified Medical Assistant

CLS Health Oncology
03.2024 - 08.2024
  • Executed phlebotomy procedures to securely collect blood samples, ensuring patient comfort and safety.
  • Communicated effectively with patients to gather medical histories.
  • Facilitated communication between patients and physicians regarding concerns, condition updates, and refill requests to support timely treatment.
  • Coordinated patient scheduling and optimized appointment calendars to enhance patient flow.
  • Maintained medical records in compliance with privacy regulations.
  • Supported office staff in coordinating patient referrals and follow-ups.

Housekeeping (part-time)

Jetstream RV Resort
08.2023 - 05.2024
  • Completed day-to-day duties accurately and efficiently.
  • Organized and maintained housekeeping supplies and equipment in designated areas.
  • Coordinated with staff to ensure timely completion of daily cleaning schedules and service requests.
  • Sanitized bathrooms, ensuring cleanliness of toilets, tubs, showers, and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Vacuumed floors and dusted furniture to maintain organized, professional an organized, professional appearance..
  • Reported maintenance issues to management, facilitating prompt resolution and maintaining safety compliance.

Certified Medical Assistant

Rocky Creek Family Medicine
10.2022 - 02.2024
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Assisted physicians with patient examinations and procedures.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Communicated effectively with patients to gather medical histories.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Performed routine laboratory tests and documented results accurately.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Maintained medical records in compliance with privacy regulations.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Managed patient scheduling and maintained appointment calendars.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Monitored medical supply inventory and ordered necessary items to ensure continuous availability.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Supported office staff in coordinating patient referrals and follow-ups.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Triaged patients based on severity of medical complaints to prioritize care delivery.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Documented notes during patient visits.
  • Attended team meetings to discuss workflow enhancements aimed at improving patient outcomes.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Staffing Recruiter

Hire Quest Staffing
05.2021 - 07.2022
  • Collaborated with hiring managers to identify staffing needs and job requirements.
  • Developed and maintained relationships with hiring managers to understand their staffing needs.
  • Cultivated relationships with potential candidates and clients to enhance recruitment efforts.
  • Sourced candidates through various channels, including social media and job boards.
  • Conducted interviews to evaluate candidates' skills and cultural fit.
  • Coordinated onsite interviews to align hiring manager expectations with candidate qualifications.
  • Evaluated applicant resumes against job requirements to determine eligibility for hire.
  • Facilitated onboarding processes for new hires, ensuring a smooth transition.
  • Ensured compliance with all applicable laws related to recruitment practices.
  • Collaborated with other recruiters on large-scale projects requiring multiple resources.

Phlebotomist/Certified Medical Assistant

Indiana Internal Medicine Consultants
09.2020 - 05.2021
  • Collected blood samples using proper techniques and safety protocols.
  • Verified patient information before specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials, and other equipment.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Executed timely collection and transport of clinical specimens, ensuring adherence to established procedures for quality patient care.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Ensured accuracy in patient records and sample collection to support effective patient care.
  • Prepared patients for procedures, ensuring comfort and understanding.
  • Enhanced patient experience by delivering compassionate service and addressing concerns during interactions.
  • Collaborated with medical staff to streamline blood draw processes.
  • Ensured compliance with health regulations and organizational standards.
  • Maintained a clean, safe, and organized work environment.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Documented patient information into the electronic medical records system.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.

Traveling Certified Medical Assistant

Public Safety Medical-Ascension
09.2017 - 09.2020

Assisted physicians and nurses with patient exams by taking vital signs, preparing exam rooms, and updating medical records to support efficient patient care.

  • Recorded patient histories and vital signs accurately and promptly.
  • Conducted diagnostic tests, including EKGs and hearing screenings, to ensure accurate assessments of patient health.
  • Conducted hearing screenings to assess auditory function.
  • Performed blood draws to facilitate timely diagnosis and treatment decisions.
  • Conducted vision screenings.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Medical Assistant/Back Office Lead

Community Physicians Network
08.2015 - 07.2016
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Collected and documented patient medical histories and vital signs.
  • Managed patient scheduling and maintained accurate appointment records.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Assisted employees in resolving difficult or complex problems to enhance team effectiveness.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Medical Assistant

St. Vincent Medical Group
01.2015 - 08.2015
  • Assisted healthcare providers with patient examinations and procedures.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications, and treatments following physician instructions.
  • Collected and documented vital signs and patient information to support accurate assessments.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Collected samples from patients for laboratory testing purposes.
  • Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system to ensure accessibility.
  • Maintained accurate patient records using electronic health systems.
  • Documented notes during patient visits.
  • Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to enhance treatment communication.
  • Supported front office tasks, including answering phones and managing inquiries.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Medical Assistant

IU Health Physicians
01.2009 - 11.2014
  • Assisted healthcare providers with patient examinations and procedures.
  • Maintained accurate patient records using electronic health systems.
  • Prepared examination rooms and ensured proper medical supplies were stocked.
  • Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
  • Collected vital signs and documented patient information thoroughly.
  • Collaborated with team members to streamline workflow and enhance patient care processes.
  • Administered injections, medications, and treatments following physician instructions.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Organized patient charts before each day's clinic sessions began.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Assisted back office patient processes to reduce office wait times.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Medical Assistant

On Assignment Staffing
06.2008 - 01.2009
  • Supported healthcare providers during patient examinations and procedures to enhance quality of care.
  • Collected vital signs and documented patient information thoroughly.
  • Administered medications under physician's supervision.
  • Performed x-ray and electrocardiogram (EKG) to facilitate accurate diagnostic assessments.
  • Applied and monitored dressings on wounds to promote healing and prevent infection.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Maintained accurate patient records using electronic health systems.
  • Prepared examination rooms and ensured proper medical supplies stocked.
  • Supported front office tasks, including answering phones and managing inquiries.

Education

Bachelor of Science - Health Information Management

WGU, Salt Lake City, UT
03-2026

Bachelor of Healthcare Management -

The University of Phoenix, Phoenix, Arizona
10-2016
150 hours.

Medical Assisting - Medical Assisting

Ross Medical Education Center, Flint, Michigan
04-2003

Skills

  • Patient care
  • Phlebotomy techniques
  • Injection administration
  • Vital sign monitoring
  • Specimen processing
  • Laboratory procedures
  • Medical record management
  • Patient scheduling
  • Appointment scheduling
  • Sterilization techniques
  • Attention to detail
  • Time management
  • Effective communication
  • Written communication
  • Telephone etiquette
  • Problem-solving

Accomplishments

  • Updating and entering patient information into EMR systems
  • Identified and followed through on 100% of prior authorizations, referrals, and medication refills.
  • Automated clerical functions such as filing paper medical records and processing insurance forms.
  • Collaborated with doctors to ensure the availability of appropriate programs and services to patients.
  • Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic.
  • Organized patient records by medical history, vital statistics, and scanned related documents.
  • Streamlined instruments and equipment 15+ times per week, ensuring all were cleaned, in good working order, and organized for the physician.
  • Communicated with all patients while maintaining a professional, calming demeanor.
  • Implemented sanitation procedures daily.
  • Managed inventory for sanitation supplies, reducing costly convenience purchases by 25%.
  • Verified 100% of patient information by interviewing patients, reviewing their medical history, and confirming the purpose of their visit.
  • Directed 35+ daily patients to the front desk or other areas upon completion of appointments and treatments.
  • Organized assigned rooms and cupboards, ensuring sufficient levels of supplies.
  • Managed rooming and patient flow, escorting patients to and from examining rooms.
  • Coordinated with nurses to take 25+ daily vital signs, draw blood, and organize blood samples for later processing by the lab.
  • Maintained meticulous patient records with a data accuracy rate of 98%.
  • Coordinated 100% of insurance forms processing, prepared financial records, and made photocopies.
  • Triaged 100% of calls, scheduled daily urgent add-ons, and related test results.
  • Scheduling patient appointments and procedures for multiple providers.

References

References upon request

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$52000/yr - $200000/yr

Timeline

Certified Medical Assistant - Renal Physicians of Montgomery County
02.2025 - Current
Certified Medical Assistant - CLS Health Oncology
03.2024 - 08.2024
Housekeeping (part-time) - Jetstream RV Resort
08.2023 - 05.2024
Certified Medical Assistant - Rocky Creek Family Medicine
10.2022 - 02.2024
Staffing Recruiter - Hire Quest Staffing
05.2021 - 07.2022
Phlebotomist/Certified Medical Assistant - Indiana Internal Medicine Consultants
09.2020 - 05.2021
Traveling Certified Medical Assistant - Public Safety Medical-Ascension
09.2017 - 09.2020
Medical Assistant/Back Office Lead - Community Physicians Network
08.2015 - 07.2016
Medical Assistant - St. Vincent Medical Group
01.2015 - 08.2015
Medical Assistant - IU Health Physicians
01.2009 - 11.2014
Medical Assistant - On Assignment Staffing
06.2008 - 01.2009
WGU - Bachelor of Science, Health Information Management
The University of Phoenix - Bachelor of Healthcare Management,
Ross Medical Education Center - Medical Assisting, Medical Assisting
Candace Kirby