Candace Law
Waldorf,MD
Summary
Pharmacy Technician who has also attained progressive experience dealing with Coordination of Benefits. Dependable and organized team player. With the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization. Skilled at Building rapport’s with patients and doctors offices.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
George Washington University Hospital
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Refill and Load Pyxis Machines on various Units to ensure proper patient care
- Inventory Pyxis Machines
- Troubleshoot pyxis machines
Pharmacy Technician Outpatient
GW MFA
01.2021 - 05.2021
- Filing Prescriptions under the direct supervision of a Pharmacist
- Answering Phones , sending and receiving faxes
- Contacting insurance companies for medication overrides and approvals
- Sending Prior Authorizations
- Data Entry
- Customer Service
- Accounts payable
- Inventory Management Ordering and submitting Mckesson Orders
Prior Authorization Specialist
05.2020 - 09.2020
- Molina healthcare
- Receiving Prior Auths from doctor’s offices through CVS health’s CAS system
- Reading the PA form and diagnosis from doctor’s office to determine if the PA would be Approved or Denied Based on Molina Healthcare’s Criteria and Patient Diagnosis
- Completing 30 PA’s or more a day
- Proficient with ICD-10 codes
- Sending E-Faxes back to doctor’s office if PA form had insufficient info for PA determination.
Pharmacy Technician
New hampshire Pharmacy & Medical Equipment
05.2018 - 03.2020
- Filling patient prescriptions under the direct supervision of a pharmacist
- Submitting prior authorizations to get approvals and overrides from insurance companies
- Inventory management ordering out of stock medications through Mckesson, Parmed and Anda making sure that the order at the end of each night stayed under $20,000
- Customer service, Data entry, multitasking answering phones, checking the faxes, maintaining a neat and organized work area
- Helping the Pharmacist make compounds
- Packaging, Labeling and Shipping pill pack medications out to Nursing homes contracted with NHP
- Shipping Specialty Medications out to patients
Benefit Verification Specialist
The Lash Group
12.2017 - 04.2018
- Data Entry and entering ICD-9, ICD-10 codes and Analyzing Research
- Identifying alternate coverage options and conducting research on less common or more complex payers or specialized programs serving particular populations such as private commercial insurers and Medicaid;Medicare
- Obtaining Prior Authorization information for the patients Provider for Orencia a rheumatoid arthritis medication that can be given in two different forms infused into the blood stream at a doctors office or given by injectable pens the Prior Authorization would determine which therapy the patients insurance would pay for
- Outbound calls, updating patient insurance information in the patient plus database
- Working with Microsoft office, Word, and excel
- Problem Solving
- Accounts
PHARMACY TECHNICIAN
Target Pharmacy
11.2015 - 12.2017
- Filling Prescriptions under the direct supervision of a pharmacist
- Data Entry, Answering Phones, Sending Faxes, Customer Service
- Submitting Prior Authorizations
- Problem Solving
Collections Specialist
ADT security Services
02.2014 - 09.2015
- Making outbound and inbound calls, Contacting customers for payment
- Responsible for managing all collection and outstanding accounts
- Updating customer accounts once payments made and notating accounts
- Assisting customers with making payment arrangements
- Removing accounts from collections once all past due balances are paid
Coordination of Benefits Representative
08.2013 - 12.2013
- United Healthcare
- COB investigations, outbound and inbound calls
- Getting records updated so that claims were processed correctly
- Looking over old claims to make sure there were no discrepancies or errors
- Sending updated COB records to Medicare with members secondary insurances
- Contacting members, employers and secondary insurances to obtain any missing information to notate and update member files
Pharmacy Technician
CVS/Pharmacy
10.2011 - 08.2013
- Filling Prescriptions under the direct supervision of a pharmacist
- Greeting customers, Assisting customers with finding OTC medications
- Answering phones, putting In refills, Checking the faxes
- Sending refill renew request to Physicians office
- Data entry, typing new prescriptions into database
- Organizing and putting patient prescription bags away 3
Education
High School Diploma -
North Point High School
Waldorf, MD06.2011
Skills
- Prescription Refill Fulfillment
- Prescription Order Verification
- Wholesale Ordering
- Medication Documentation
- Hazardous Drugs Handling
- Answering and Routing Calls
- Organization and Prioritization
- Processing Prior Authorizations
Timeline
Pharmacy Technician
George Washington University Hospital
02.2022 - Current
Pharmacy Technician Outpatient
GW MFA
01.2021 - 05.2021
Prior Authorization Specialist
05.2020 - 09.2020
Pharmacy Technician
New hampshire Pharmacy & Medical Equipment
05.2018 - 03.2020
Benefit Verification Specialist
The Lash Group
12.2017 - 04.2018
PHARMACY TECHNICIAN
Target Pharmacy
11.2015 - 12.2017
Collections Specialist
ADT security Services
02.2014 - 09.2015
Coordination of Benefits Representative
08.2013 - 12.2013
Pharmacy Technician
CVS/Pharmacy
10.2011 - 08.2013
High School Diploma -
North Point High School
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