Over 10 Years of Exceptional Customer Service Experience seeking employment with a growing company where I can utilize my skills.
Overview
10
10
years of professional experience
Work History
Service Coordinator
American Builders Supply
06.2022 - 06.2023
Compiled information to prepare source data for computer entry
Assisted executives in preparing customer and performance reports so that they could make informed decisions about company improvements and corrective actions
Coordinated calendars and schedules for the management team
I've had success with a variety of data collection methods
Bills, contracts, policies, invoices, and checks were all completed and mailed by me
Answered phone calls from clients, vendors, and a variety of other callers looking for information
Solved issues, improved operations, and provided excellent customer service
Planned, scheduled, and organized business and social events, as well as meeting and travel calendars
Clerk
Lowe's Flatbed Distribution
01.2022 - 05.2022
Provided excellent clerical support by entering data, managing documents, responding to emails, and overseeing the operation of office equipment
Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
Wrote professional business memos, letters, and marketing copy to support business objectives and growth
Lead Cashier
Westgate River Ranch Resort & Rodeo
04.2017 - 01.2022
Restocked, arranged, and organized merchandise in the front lanes to increase product sales
Used a point-of-sale system to enter orders, process payments, and issue receipts
Educated customers about promotions to increase sales
Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
Prepared beverages and filled food orders for customers
Assisted customers in locating appropriate product store locations, answered product questions, and provided solutions to various issues
Trained and provided backup coverage to ensure that customers received the best possible service
Checked customer prices and processed sales by scanning barcodes
Used a point-of-sale system to enter orders, process payments, and issue receipts
Cashier
Walmart Supercenter
07.2013 - 10.2015
Credit cards, checks, gift cards, and coupons were all processed by me
Educated customers about promotions to increase sales
Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
Counted cash in the register drawer to keep the register balanced at the start and end of each shift
Kept well-stocked cashier lanes and store shelves to promote strong sales
Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting
Education
Bachelor of Science - Criminal Justice
Polk State College
Winter Haven, FL
12-2024
High School -
Muhlenberg County High School
Greenville, KY
01.2012
Skills
Telephone communication
Accurate recordkeeping
Client advocacy
Notetaking and documentation
Timeline
Service Coordinator
American Builders Supply
06.2022 - 06.2023
Clerk
Lowe's Flatbed Distribution
01.2022 - 05.2022
Lead Cashier
Westgate River Ranch Resort & Rodeo
04.2017 - 01.2022
Cashier
Walmart Supercenter
07.2013 - 10.2015
Bachelor of Science - Criminal Justice
Polk State College
High School -
Muhlenberg County High School
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