Candace Oakes

• Provided administrative support in a fast-paced educational environment, facilitating effective communication among students, families, counselors, and leadership.
• Serve as a primary point of contact for students, parents, staff, and the community, providing professional and responsive customer service.
• Manage and coordinate calendars for four counselors, scheduling appointments, meetings, and student conferences while balancing competing priorities.
• Prepared and distributed correspondence, notifications, reports, and communications to families, ensuring timely delivery of crucial information.
• Coordinate registration activities and support summer school implementation, ensuring accurate documentation and compliance.
• Maintain confidential student records and sensitive information in accordance with district policies and regulations.
• Supported special projects and administrative initiatives, consistently meeting deadlines to enhance overall operational efficiency.

• Managed student enrollment, withdrawals, and records maintenance with consistent accuracy and confidentiality.
• Maintained student information systems, ensuring data integrity across attendance, scheduling, and demographic updates.
• Coordinated transcript requests, grade verification, and cumulative file audits for graduating and transferring students.
• Interpreted registrar procedures to resolve record discrepancies and support campus compliance requirements.
• Processed residency, immunization, and legal documentation to confirm student eligibility and registration completion.
• Collaborated with counselors and administrators to support scheduling changes, records transfers, and reporting accuracy.
• Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.

• Managed student enrollment, withdrawals, transfers, and academic records, ensuring accuracy and compliance while safeguarding confidentiality.
• Maintained comprehensive digital and physical records systems and ensured audit readiness.
• Coordinated transcript requests, records transfers, and communications with schools, families, and district personnel.
• Coordinated transcript requests and records transfers, facilitating effective communication with schools, families, and district personnel.
• Updated student demographic and program information in database.
• Assisted leadership with enrollment count reporting and documentation, supporting funding and compliance requirements.
• Exercised discretion in handling confidential student and family information.

• Provided administrative and operational support for a behavioral health organization serving clients, clinicians, and external partners.
• Maintained electronic health records and ensured compliance with privacy regulations and documentation standards.
• Managed data entry, billing, insurance verification, and claims follow-up to ensure timely processing and accuracy.
• Conducted quality assurance reviews of clinical documentation, tracking authorization requirements to uphold compliance standards.
• Coordinated communications with insurance providers, clients, and healthcare professionals to facilitate information exchange and support client needs.
• Conducted quality assurance reviews of clinical documentation and tracked authorization requirements.
• Supported office operations, workflow management, and organizational recordkeeping initiatives.

Online Program