Candace Somerville
Patient Care Tech
Detroit,MI
Summary
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Overview
9
9
years of professional experience
Work History
PFC Patient Flow Coordinator
Karmanos Cancer Institute
Detroit, Michigan
07.2022 - Current
- Coordinated with insurance companies to confirm patient coverage and process claims.
- Coordinated patient flow through the hospital by monitoring wait times, assigning beds and communicating with staff to ensure efficient patient care.
- Received and routed care team messages and documents to appropriate staff.
- Assisted with developing policies and procedures for managing patient flow throughout the organization.
- Delegated work to staff, setting priorities and goals.
- Assisted patients in understanding their care plans and healthcare options.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Patient Care Technician
Detroit Medical Center- Harper Hospital
Detroit, MI
12.2017 - 06.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Patient Care Technician
The Medical Team
Detroit, MI
10.2015 - 12.2019
- Provided physical support to assist patients with bathing, dressing and toileting.
- Planned and served meals and snacks to patients according to prescribed diets.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Helped create a safe environment by following infection control policies.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
Education
Certificate of Technical Studies - Patient Care
10-2015
Skills
- Software applications
- Budgeting and financial management
- Healthcare systems
- Patient scheduling
- HIPAA protocol adherence
- Administrative supervision
- Healthcare operations
- Billing statement processing
- Healthcare documentation
- Medical record requests
- Scheduling
- Insurance practices
- Office administration
- Patient confidentiality
- HIPAA compliance
- Patient care
- Quality assurance
- Verbal and written communication
- Critical thinking skills
Timeline
PFC Patient Flow Coordinator - Karmanos Cancer Institute
07.2022 - Current
Patient Care Technician - Detroit Medical Center- Harper Hospital
12.2017 - 06.2022
Patient Care Technician - The Medical Team
10.2015 - 12.2019
Everest Institute - Certificate of Technical Studies, Patient Care
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