Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cande Hennis

Moore,MT

Summary

Dynamic professional with a proven track record excelling in customer service and cash handling. Demonstrated exceptional conflict resolution and staff training skills, enhancing team performance. Successfully managed high-pressure situations, consistently exceeding customer expectations. Recognized for attention to detail and integrity, contributing to a positive work environment.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

37
37
years of professional experience

Work History

Cashier

Grey Goose
04.2025 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Retired

Retired
06.2011 - 03.2025

Cashier

Walmart
12.2008 - 05.2011
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Correctional Officer

Idaho Juvenile Correction Center
01.1989 - 06.2006
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.

Education

Ricks College
Rexburg

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer service excellence
  • Cash handling and management
  • Written and verbal communication
  • Conflict resolution
  • Staff training
  • Attention to detail

Timeline

Cashier

Grey Goose
04.2025 - 08.2025

Retired

Retired
06.2011 - 03.2025

Cashier

Walmart
12.2008 - 05.2011

Correctional Officer

Idaho Juvenile Correction Center
01.1989 - 06.2006

Ricks College

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