Canden Spengler
Wichita,KS
Summary
Operations leader with 20+ years of experience in fleet maintenance, multi-site service operations, regional leadership, and P&L accountability. Demonstrated success driving 184% revenue achievement to plan EBITDA, delivering 45.7% organic year-over-year growth for two consecutive years, and sustaining 5-10% annual growth thereafter. Expert in KPI management, technician development, process standardization, safety compliance, and operational turnaround of underperforming locations. Proven ability to build strong teams, improve fleet uptime, and increase customer satisfaction across service centers and field operations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Service Manager
FleetPride
Wichita, KS
06.2021 - Current
- Lead operations for a 38-bay heavy/medium-duty service center with 4 field service trucks.
- Manage labor efficiency, parts margin, cycle time, and warranty recovery.
- Partner with Area Manager on budgets and CAPEX planning.
- Conduct safety audits and maintain OSHA compliance.
- Standardize workflows, scheduling, and performance cadence.
- Coach new managers post-acquisition and support process discipline.
- Grow mobile service revenue and expand strategic accounts.
- Optimize warranty reimbursement through documentation and negotiation.
- Recruit, train, and review technicians; maintain facility and equipment.
Service Advisor
Crump Truck & Trailer
Springfield, MO
09.2019 - 06.2021
- Managed field service operations for spindle and axle repairs.
- Sold equipment installs and service packages.
- Performed intake, work orders, scheduling, and parts coordination.
Service Advisor / Lead Shop Foreman / Diesel Mechanic
Central Power Systems
Springfield, MO
03.2017 - 09.2019
- Assigned workflow for up to 43 employees.
- Created estimates and maintained customer communication.
- Performed diagnostics, DOT inspections, electrical and engine repairs.
Diesel Mechanic / Weekend Foreman
Truck Center Companies
Wichita, KS
12.2015 - 03.2017
- Led weekend shift; maintained safety and 5S compliance.
- Repaired CAT, Cummins, Detroit, Mercedes engines; diagnostics and DOT.
Service Manager / Diesel Technician
Foley Equipment
Wichita, KS
08.2011 - 12.2015
- Coordinated major repairs and preventive maintenance.
- Managed financial reporting, inventory, and vendor negotiations.
Shop Supervisor / Diesel Mechanic
Mies & Sons Trucking
Colwich, KS
03.2002 - 08.2011
- Managed inventory, negotiated pricing, trained employees.
- Performed full-range diesel repair, fabrication, hydraulics, and roadside repairs.
Education
GED -
Winfield Kansas GED Center
01.2001
Skills
- Operational efficiency
- Coaching and mentoring
- Compliance management
- Staff development
- Sales support
- Workforce planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
Accomplishments
Have turned Several Failing shops around with Proven Probability and success.
Changed Safety cultures In many locations Across the united States.
Worked on the Acquisition Team Training New Employees.
Certification
CDL Class A, MACS, Eaton Roadranger, CAT Electronics & Common Rail, Cummins QuickServe, Detroit PSL/DD
Languages
English
Timeline
Service Manager
FleetPride
06.2021 - Current
Service Advisor
Crump Truck & Trailer
09.2019 - 06.2021
Service Advisor / Lead Shop Foreman / Diesel Mechanic
Central Power Systems
03.2017 - 09.2019
Diesel Mechanic / Weekend Foreman
Truck Center Companies
12.2015 - 03.2017
Service Manager / Diesel Technician
Foley Equipment
08.2011 - 12.2015
Shop Supervisor / Diesel Mechanic
Mies & Sons Trucking
03.2002 - 08.2011
GED -
Winfield Kansas GED Center
CORE COMPETENCIES
- Multi-Site Service Operations & Regional Leadership
- Budgeting, Forecasting, P&L Levers, CAPEX/OPEX
- KPI Management, Reporting & Performance Cadence
- Lean, 5S, Standard Work & Continuous Improvement
- Safety Compliance, OSHA, Audit Readiness
- Workforce Planning, Recruiting & Technician Development
- Customer Experience, Strategic Accounts & Retention
- Warranty Recovery, Vendor Management & Negotiation
- Field Service Operations & Mobile Fleet Management
- Scheduling, Capacity Planning & Cycle-Time Reduction